Facility Programs Officer

6 months ago

Markham, Canada Hydro One Networks Inc Full time

**48506** - **Markham** - **Regular** -**

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One

Manage assigned work processes to ensure efficient and effective completion of work in accordance with Service Level Agreements or Contracts for service providers. Identify, plan, organize and monitor requirements and processes for activities requiring completion by various work groups to ensure facilities are in operating in a safe and efficient manner.
- Manage assigned work processes to ensure efficient and effective completion of work.
- Assist the Manager in preparing business cases as required.
- Assist in the development and implementation of an accommodation strategy to meet the business needs.
- Ensure compliance with health and safety standards and industry codes.
- Allocate and manage facility space for maximum efficiency.
- Ability to work in a team and in a collaborative environment.
- Exceptional time management skills and ability to meet deadlines.
- Coordinate intra-office moves.
- Obtain quotes and tenders from vendors and suppliers.
- Ensure delivery schedules, quantity and quality criteria are met.
- Verify payment and invoicing match contract pricing.
- Provide input, document requirements and support the design and delivery of training programs.
- Assist in discussions, problem solving and issue resolution with customers and vendors regarding negotiation, implementation and ongoing work performance of Service Level Agreements or Contracts.
- Provide advice and direction to HONI staff processes and related activities.
- Identify, plan, organize and monitor requirements and processes for activities requiring completion and implement cost reporting and control systems to monitor and control facility and accommodation costs.
- Provide analysis on financial and technical aspects relative to converting existing methods in relation to most up-to-date technology in these fields.
- Evaluate issues such as cost benefits, methods presently in use, integration compatibility, staff effects, utilization of equipment, maintenance availability, etc.
- Ensure Fire and building codes and policies are met.
- Manage day-to-day field business unit organizations requests to develop accommodation plans and alternatives for facility and services to ensure effective implementation.
- Assist in the preparation of the Unit's annual budget and business plan related to space, furniture, business equipment, level of more activity, staff projections, and special needs (wheelchair access, ergonomics requirements, etc.
- Develop, analyze and implement divisional/corporate procedures, and management systems in order to support the business, management reporting and regulatory submissions.
- Maintain current knowledge of new technology and concepts in the facility management and services industries through published material, ongoing contact with suppliers, consultants, designers and external organizations.
- Perform other duties as required.

**Selection Criteria**:
**Education**:

- Requires a knowledge of property management, business law and administration.
- Requires knowledge of principles and practices of project management.
- Requires knowledge of procurement and contracts.
- Requires developed skills in computer literacy, advanced user of MS project and MS Office toolset including Word, Excel, PowerPoint and Visio.
- Exceptional communication and active listening skills - both written and verbal.
- Requires an extensive knowledge of financial accounting to evaluate and validate building operation and maintenance costs and to analyze long-range financial forecasts for annual budget and business planning.
- Requires a knowledge of business administration, work methods, procedures, organization structures to ensure that programs are administered in an effective and efficient manner.
- Requires a knowledge of English and effective oral and written communication skills to effectively prepare concise, clearly understandable correspondence, procedures and processes and to discuss program requirements and associated negotiations with others.
- Requires a knowledge of technical writing for the preparation of standards and specifications and to interpret Service Level Agreements or Contracts or to prepare effective reports.
- Requires a knowledge of computer systems and analytical techniques to carry out engineering, economic or analytical studies related to assigned work processes of the distribution business.
- Requires a knowledge of bench

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