Facility / Site Services Coordinator

3 days ago

Markham, Canada Cushman & Wakefield Full time

**Job Title**

Facility / Site services coordinator
**Job Description Summary**

The Site Services Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities.

Essential functions and responsibilities
- Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery
- Work with client and Facilities team to ensure timely coordination of events.
- Manage service and performance of food service and refreshment vendors to ensure scheduling, quality and quantity of stock.
- Follow up with clients to ensure customer satisfaction
- Respond to all facility inquiries and complaints, assess problems and take the necessary corrective action relating to site services.
- Remain knowledgeable regarding site services and delivery standards.
- Coordinate with outside contractors for the service and repairs of equipment related to site services.
- Follow protocol for effective building-specific maintenance and safety procedures
- Maintain on-going communication with contractors, client, and team
- Assist with site inspection within the assigned building portfolio
- Create work orders and assign work orders to the engineering staff, subcontractors, and vendors
- Report on open and closed work orders and check the status of open work orders with the assigned party
- Request, review, and submit work orders, bids, and proposals from vendors
- Verify final invoice pricing and process payments in a timely manner
- Assist in the monitoring and assessment of vendor performance
- Train vendors on work order and billing procedures
- Manage service and performance of vendors for timely completion of jobs
- Create and record appropriate written communication between all parties
- Communicate frequently with client, and vendors to resolve issues and provide project status updates
- Coordinate special events in support of client
- Assist with measuring and reporting key performance indicators against service level agreements
- Assist with scheduling and arranging of meeting rooms for groups/individuals,
- Assist with coordination of vendor access to buildings.

**Key Competencies**:
Communication Proficiency (oral and written) Customer Focus Initiative Sense of Urgency Multi-Tasking Detail Oriented Financial Knowledge Time Management Skills Team Orientation

**Important education**:

- **High school diploma or a General Equivalency Diploma (GED) required**:

- **Associates or Bachelors degree in facilities management, building, business or other related field preferred**

**Important experience**:

- A minimum of 1 year of work experience in an administrative, accounting or tenant services capacity
- Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
- Previous customer service experience
- Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred

**additional eligibility qualifications**:

- Proficient in understanding management agreements and contract language
- Working knowledge of computer software programs and base building systems
- Computer proficiency with Microsoft Office Suite (MS Word, Excel and PowerPoint)
- Demonstrated ability to exercise good judgment
- Excellent interpersonal skills
- Ability to work a flexible schedule as needed.

**WORK ENVIRONMENT**:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for up to 90% of the time; and extend hands and arms in any direction.

**aap/eeo statement**:
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

**other duties**:
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time wit

  • Facility maintenance Coordinator

    2 months ago

    Markham, Canada Carmichael Engineering Ingénierie Carmichael Full time

    Facility CoordinatorThe incumbent will work within our client's facilities and will be responsible for providing security, safety, and preventative/corrective maintenance to the Customer's Campus. The on-site Facilities Coordinator position reports to the Facilities Superintendent. The working schedule is from 9:30am - 5:30pm, Monday to Friday.Daily...

  • Facility Site Manager

    2 weeks ago

    Markham, Ontario, Canada Belvika Trade & Packaging Full time

    Belvika Trade & Packaging Ltd. is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. A 31-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate, confectionary and...

  • Facility Assets Coordinator

    2 weeks ago

    Markham, Ontario, Canada City of Markham Full time

    The City of Markham is proud to be recognized for the 3rd consecutive year as one of Canada's Best Employers, and ranked in the top three for Government Services by Forbes and Statista Inc The City of Markham is a dynamic and change-oriented leader that stands out from other Canadian municipalities. The recipient of multiple environmental awards, we are...

  • Facility Assets Coordinator

    4 weeks ago

    Markham, Canada City of Markham Full time

    The City of Markham is proud to be recognized for the 3rd consecutive year as one of Canada’s Best Employers, and ranked in the top three for Government Services by Forbes and Statista Inc! The City of Markham is a dynamic and change-oriented leader that stands out from other Canadian municipalities. The recipient of multiple environmental awards, we are...

  • Facilities Coordinator

    2 weeks ago

    Markham, Ontario, Canada Upper Canada Child Care Full time

    JMH/Upper Canada Child Care is looking to fill the position of Facilities Coordinator at our Head Office location in Markham.This is a full time position (35 hours/week).PRIMARY RESPONSIBILITIESCoordinates and oversees the repairs and maintenance of all child care and corporate facilities. Plans, schedules, and assigns tasks of facilities staff. Manages...

  • Facilities and Datacenter Coordinator

    4 weeks ago

    Markham, Canada Pathway Communications Full time

    **Responsibilities**: **_ Datacenter Management_** - Responsible for monitoring the data center environment. - Provide customer consult in regard to power and air handling requirements for the data center and coordinate new installations. - Site drawing creation and maintenance to rack level. - Create and maintain Processes and Standard Operating...

  • Facility Site Manager

    4 weeks ago

    Markham, Canada Belvika Trade & Packaging Full time

    Belvika Trade & Packaging Ltd. is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. A 31-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate, confectionary and...

  • Facilities Coordinator

    7 days ago

    Markham, Canada Pet Valu Full time

    Location: Markham, Ontario **Job Description**: What is the role? Do you have a passion for coordination and maintenance? If so, we have the perfect opportunity for you! We are looking for a customer-service oriented individual for the Facilities Management Coordinator role. The position supports our corporate and franchise store operations with...

  • Facilities Coordinator

    2 weeks ago

    Markham, Ontario, Canada Pet Valu Full time

    Location: Markham, OntarioJob Description:What is the role?Do you have a passion for coordination and maintenance? If so, we have the perfect opportunity for you We are looking for a customer-service oriented individual for the Facilities Management Coordinator role.The position supports our corporate and franchise store operations with maintenance needs...

  • Facility Supervisor

    1 week ago

    Markham, Canada KINGS COURT MARKHAM Full time

    **Role Description** This is an on-site role located in Markham, ON for a Facility Supervisor. The Facility Supervisor will be responsible for overseeing the logístical operations of the facility, including ensuring cleanliness, maintenance and upkeep of the facility, and ensuring the overall safety of the premises. Must be willing to work flexible hours...

  • Facilities Coordinator

    3 weeks ago

    Markham, Canada Upper Canada Child Care Full time

    JMH/Upper Canada Child Care is looking to fill the position of Facilities Coordinator at our Head Office location in Markham. This is a full time position (35 hours/week). PRIMARY RESPONSIBILITIES Coordinates and participates in the repairs and maintenance of all child care and corporate facilities. Plans, schedules, and assigns tasks of facilities staff....

  • Facilities Coordinator

    4 weeks ago

    Markham, Canada Upper Canada Child Care Full time

    JMH/Upper Canada Child Care is looking to fill the position of Facilities Coordinator at our Head Office location in Markham. This is a full time position (35 hours/week). PRIMARY RESPONSIBILITIES Coordinates and oversees the repairs and maintenance of all child care and corporate facilities. Plans, schedules, and assigns tasks of facilities staff....

  • Bilingual Facilities Services Coordinator

    2 weeks ago

    Markham, Canada BGIS Full time

    **Who We Are** **SUMMARY** The BGIS Oil and Gas Operations Centre is a critical environment within BGIS, responsible for receiving and dispatching facilities service requests on behalf of its clients - 7/24/365. The work environment is fast-paced, and client-service focused. In order to ensure ongoing performance success, the Oil and Gas Operations Centre...

  • Facilities Clerk

    1 week ago

    Markham, Canada Home and Community Care Support Services Full time

    **Job Description**: **Facilities Clerk** **Temporary Part Time (up to 6 months)** **Home and Community Care - Facilities & Administration** **Initial Location Allstate,** **coverage required across all sites** Reporting to the Facilities Supervisor, the primary purpose of this position is to provide customer and administrative service for the...

  • Manager Facilities

    2 weeks ago

    Markham, Ontario, Canada Allstate Canada Full time

    Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Facility Maintenance

    3 weeks ago

    Markham, Canada Dyma inc Full time

    Responsibilities: - Perform routine maintenance tasks, such as inspecting, cleaning, and repairing equipment, facility and machinery - Troubleshoot and diagnose mechanical, electrical, and plumbing issues - Conduct regular inspections of facilities to identify maintenance needs - Respond to maintenance requests and prioritize tasks based on urgency -...

  • Manager Facilities

    1 month ago

    Markham, Canada Allstate Canada Full time

    Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Manager Facilities

    1 month ago

    Markham, Canada Allstate Canada Full time

    Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Manager Facilities

    1 month ago

    Markham, Canada Allstate Canada Full time

    Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...

  • Manager Facilities

    2 weeks ago

    Markham, Canada Allstate Canada Full time

    Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive,...