Association & Affinity Business - Operations

2 weeks ago

Toronto, Canada Trisura Guarantee Insurance Company Full time

At Trisura, we expect more because we believe it can be done better.

We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results of their commitment reflected in the company’s success.

The Operations Assistant is an integral member of the Association & Affinity Business Team and will have responsibility and accountability to provide a full range of operational and administrative support to the Team. This diverse role will require someone with superior customer service and exemplary organizational capabilities. This is a hybrid position requiring in-office presence at least twice a week at Trisura's office in downtown Toronto.

ASSOCIATION AND AFFINITY BUSINESS OPERATIONS ASSISTANT - TORONTO, ON

**As an integral member of the team, you will bring**:
The successful applicant will be passionate, and results-oriented with a strong attention to detail, the ability to multi-task effectively, and handle a large volume of requests and transactions. Working closely with the Team’s Underwriters, the successful applicant will be a key part of the overall management and administration of our suite of Association & Affinity Business programs that include such products as Professional Liability, Medical Malpractice, Non-Profit Directors & Officers Liability, and Commercial General Liability.

**Responsibilities**:

- Issuance of various forms of policy documentation.
- Set up and administration of Programs in the underwriting system.
- Orderly maintenance of electronic filing in the document management system.
- Administration related to our online insurance portal.
- Assistance with accounts receivable administration.
- Generation of reports, review for accuracy and distribution to internal and external clients.
- Administration/distribution of various incoming communication.
- Verbal and written communication with our broker partners.

**Qualifications**:

- Exceptional working knowledge of Microsoft Word, Excel and Outlook.
- IT savvy and open to learning new platforms and tools.
- An undergraduate degree in a related field.
- Minimum 2-3 years of business experience.
- Insurance industry experience is an asset.
- Bilingual English/French is an asset.
- Ability to thrive in a fast-paced environment with multiple priorities.
- Motivated self-starter with capability to work productively under pressure.
- Detail-oriented with exceptional organizational capabilities.
- Excellent communication and interpersonal skills.
- A logical, process-oriented workstyle.

If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment and want to contribute to the success of an organization that values your contribution, we would like to hear from you

Trisura Guarantee Insurance Company, headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products.

As a Canadian owned and operated company, Trisura brings innovative solutions and expertise through a select network of both national and regional brokerage firms.

The company, founded in 2006, and operating across Canada with offices in Toronto, Halifax, Montréal, Calgary and Vancouver, is uniquely positioned to satisfy all varieties of risk in Contract, Commercial and Developer Surety, Directors' and Officers' Liability, Fidelity, and Professional Liability including Media Liability, as well as Warranty products.

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