Associate Business Analyst

4 weeks ago

Toronto ON, Canada Critical Mass Full time

Associate Business Analyst (Product Coordinator)
Our goal is to integrate you into the amazing work we do here at Critical Mass, and support you as part of the team to grow your career with us
Our Summer 2024 cohort will likely start June 17th,
As an Associate Business Analyst, you will work alongside the Technical/Project Delivery team to assist in gathering and documenting product requirements. You are a natural problem solver and will help in processing business analysis, needs assessment, and solution definition throughout the systems development lifecycle. You communicate in an empathetic, positive, and friendly manner, with a focus on clarifying business needs and providing excellent customer service.
Assist in the analysis of business processes to identify and help clarify requirements.
Organize documents for projects, proposals, and other documentation involving business processes and product requirements.
Help gather, clarify, and validate requirements.
Contribute to improvements and changes to business processes.
Assist Business Analyst with development of testing strategies and plans.
Use data and process modeling tools to form a structured analysis.
Understand IT and project management concepts.
Applies creative thinking and problem solving to clarifying requirements related issues.
Broad understanding of programs, projects and knowledge management processes and toolsets
Aptitude and desire to learn content development, interface design, information architecture, digital branding, and marketing communications.
Worked on Data Analysis, Process Improvement or related Projects in your capstone courses, internships, or volunteer experiences.
Post-secondary, diploma, or certificate education in a related field.
Proficiency in Excel includes data entry and formatting, sorting and filtering, visualization (through charts and graphs), and basic statistical analysis.
Access to online services for families and new parents
Extensive winter holiday office closures
Early Dismissal Friday’s (off at 3:00 PM local time every Friday)
Diversity and Inclusion Board with 12 affinity groups
In an effort to do so, we expect our team to work from an office a minimum of 4 days a week
Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If no, are you willing to independently relocate by June 4? *


At Critical Mass, we are dedicated and determined to build a workforce that reflects the diversity of the communities in which we live and work. We ask all applicants to fill out the below voluntary self-identification questions in order to evaluate and improve our recruitment and diversity efforts. The data collected may be reviewed by the Critical Mass Talent Acquisition Team, Human Resources, our Diversity, Equality and Inclusion team, and our executives, but they will neither be reviewed by nor disclosed to anyone else. All the information that you share with us pursuant to this survey will be stored on our secure network servers located within Canada and the United States. We will only retain this information so long as it is necessary for the purpose that we have described here or as may be required by applicable laws. If you elect to complete this survey, and at any point in the future you wish to retract or amend your responses, or otherwise have any questions about your data, you may contact our Talent Acquisition team at accommodations@criticalmass.As set forth in Critical Mass’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Aboriginal Peoples means persons who are defined as: Indians (more commonly referred to as First Nations), Inuit, or Métis.
Chinese, Japanese, Korean, Vietnamese, Cambodian, Laotian, Thais, etc.) 
Armenian, Iranian, Persian, Egyptian, Turkish, etc.)
Persons with Disabilities Definition:
Persons with Disabilities means persons who have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.
Female
Male
Trans (AFAB) (assigned female at birth)
Trans (AMAB) (assigned male at birth)
Based on the definition above, do you consider yourself as a person with a disability? (

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