Front Desk Administrative Assistant

4 weeks ago


Mississauga, Canada Sageview Health Full time

**Job Overview**

**Please Note: This position will start in January 2025**

**Duties**
- Scheduling and/or assigning clients to 40+ mental health professionals based on availability, booking preferences, and client requests.
- Assist clients (in person and virtual) with invoicing, billing, insurance and payments. Process direct billing submissions to insurance companies.
- Corresponding with insurance companies regarding client referrals, appointment booking, treatment approvals and extensions
- Greet and check in clients attending in person appointments. Ensure clients are comfortable in
- Check clients out after their appointment, take payment and ensure next appointment is booked
- Provide customer service and administrative support to our team of mental health professionals. Assisting clinicians with general office administration and scheduling requests.
- General office administration including but not limited to: scanning and uploading documents, data entry, faxing

**Requirements**:

- Superior customer service skills
- Warm, Friendly Positive and Outgoing personality
- Excellent organizational and multi-tasking skills, detail oriented
- Excellent computer skills, familiarity with EMRs and Salesforce is an asset but not necessary
- Ability to adapt to changing business requirements
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Strong organizational skills with the ability to manage time effectively

Pay: $23.15 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person



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