Front Desk Administrator
5 months ago
**KEY JOB FUNCTIONS**
- Provide pleasant customer experience, and build lasting positive impressions by catering to client needs
- Routing and escalating calls as per the internal procedure to assist in resolving client issues
- Scan/Photocopy and organize documents
- Send/receive mail
- Reporting /Documentation
- Compiling data to assist in policy adjustment/special accommodations
- Troubleshoot basic issue
- Assist other teams with event/course planning and implementation as needed
- Assist with other operational tasks as required to ensure mínimal interruption to services
- Able to work in a high-paced environment
**BASIC SKILL LEVEL REQUIREMENTS**
Education: Completed a related Degree, Diploma, or Program. Experience in Administration
Experience: Minimum of 5 years of working as a receptionist or administrative assistant.
**ASSETS**
- Keyboard Typing
- Communication skills. Proficiency in multiple languages (English is a must)
- Skilled in using the Microsoft Office Suite of products (i.e. Office, Outlook, Excel, etc..)
- Experience working in an Academic institution
- Flexible hours are a plus as overtime work may be required during peak seasons
- Multi-tasking is a must
**WORK ENVIRONMENT**
Physical Environment Offices, Classroom, and labs
Hours Regular Business hours. 8 hours/day. Evening and weekend shifts availability needed.
**ORGANIZATION STRUCTURE**
Please note that any offer of employment will be conditional upon a background check, including a criminal record check.
/ Part time
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8-hour shift
- Weekend availability
- Ability to commute/relocate:
Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
Secondary School (preferred)
**Experience**:
Front desk: 5 years (required)
Administrative experience: 5 years (required)
Shift availability:
Evening Shift (preferred)
Day Shift (preferred)
Work Location: In person
**Industry**
- Higher Education
**Employment Type**
Full-time
**Job Types**: Full-time, Part-time, Permanent, Internship / Co-op
Expected hours: No less than 10 per week
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Mississauga, ON L4W 2P5: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your availability Monday-Sunday?
**Education**:
- Secondary School (required)
**Experience**:
- Front desk: 1 year (required)
- Administrative experience: 3 years (required)
**Language**:
- English (preferred)
Work Location: In person
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