Front Desk Receptionist

2 months ago


Mississauga, Canada ICC Immigration Full time

**Job Overview**: As the Receptionist at ICC Immigration, you will be the first point of contact for clients, visitors, and callers. You will provide administrative support to the team and ensure smooth operations at the front desk. Your role will be essential in creating a welcoming and professional environment for both clients and staff.

**Key Responsibilities**:

- Greet clients and visitors in a friendly and professional manner.
- Answer incoming calls and direct them to the appropriate staff or department.
- Manage and schedule appointments for clients and staff.
- Handle inquiries regarding services and provide general information.
- Maintain and organize client records and ensure all information is up to date.
- Assist with clerical tasks such as filing, photocopying, and faxing.
- Ensure the front desk area is tidy and well-organized.
- Manage office supplies and maintain stock levels.
- Support the immigration consultants with administrative duties as required.
- Assist in the preparation of documents for client meetings and appointments.
- Perform other duties as assigned by management.

**Requirements**:

- High school diploma or equivalent (post-secondary education is an asset).
- Previous experience in a receptionist or administrative role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Knowledge of immigration services or the immigration process is a plus.
- Fluency in English, Hindi and Punjabi.

Work Location: In person



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