Front Desk Supervisor

3 months ago

Whistler, Canada The UPS Store #157 Whistler Full time

Responsibilities:

- Manage the front desk operations and ensure smooth and efficient functioning NOC 1211.
- Greet and welcome customers in a friendly and professional manner.
- Handle mailbox customers, ensuring accuracy of mail processing and timely processing.
- Assist guests with any requests or questions regarding their packages.
- Coordinate with print team to ensure customers orders are completed.
- Maintain a clean and organized front desk area.

Qualifications:

- Previous experience in a front desk or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Proficient in using phone systems and other office equipment.
- Strong organizational skills with the ability to multitask and prioritize tasks.
- Attention to detail and problem-solving abilities.
- Ability to remain calm under pressure and handle difficult situations with professionalism.
- Computer Literate
- Able to lift 50lb boxes.

If you are a highly motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Front Desk Supervisor and contribute to creating a positive experience for our customers.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: $20.00-$22.00 per hour

**Benefits**:

- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)

Ability to Commute:

- Whistler, BC V8E 1B7 (preferred)

Ability to Relocate:

- Whistler, BC V8E 1B7: Relocate before starting work (preferred)

Work Location: In person

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