Manager, Innovation

6 months ago

Halifax, Canada ISANS Full time

**Manager, Innovation and Strategic Partnerships**

ISANS is seeking a full-time Manager, Innovation and Strategic Partnerships responsible for the people and contract management and evaluation of all programs and services within the Innovation & Strategic Partnerships (ISP) team. Reporting to the Director of Programs, Language & Labour Market this position will be responsible for:
**Duties and responsibilities**:

- Oversee all program activities related to the ISP team, comprised of external-facing Equity, Diversity, and Inclusion (EDI) services and pre-arrival services that help clients to gain settlement and employment knowledge before they arrive in Canada
- Conduct ongoing monitoring of outcomes and evaluation of all programs and services within the ISP team and redirect as necessary
- Keep up to date with theory and practice of current information, policies, ISANS’ Strategic Plan, etc., as it relates to the work of the organization and the team
- Represent the ISP team and the organization at various events - planning sessions, conferences, etc.
- Provide leadership both inside and outside the organization with regard to the ISP team’s programs and services
- Build partnerships and support ongoing collaborations to further the objectives of the organization and the ISP team
- Develop, review, and ensure the timely completion of formal proposals), reports and compliance with other provisions required under relevant agreements and grants
- Collaborate and build partnerships with associations, communities, employers and other service providers to further the objectives of the organization and of the ISP team
- Monitor budgets that support the ISP team’s programs and services
- Collaborate across teams within ISANS to develop, implement and/or manage new programs as applicable
- Additional job-related duties as required to maintain high quality client service delivery

**Managing ISP team**
- Support the SOPA supervisor in providing day-to-day supervision of SOPA team members, activities of the programs, and services within the team; provide day-to-day supervision of other members of the team e.g., EDI team members for the same
- With the supervisor as applicable, hire, onboard, supervise, train, mentor, coach, support, and develop the ISP team, including delivering annual performance reviews
- Monitor, evaluate and provide recommendations regarding resource needs
- Working with the supervisor as applicable, identify and coordinate professional development opportunities for the team
- Establish procedures and processes to meet the objectives of team services
- Keep up to date on ISP-related best practices and other related knowledge, sharing knowledge with team members
- Monitor team expenses within agreed budget

**General responsibilities**
- Design, develop, implement and evaluate processes, policies and procedures
- Actively engage as a member of the ISANS Leadership Team, including strategic planning and implementation of ISP team strategic plan
- Represent ISANS externally at events and through strategic partnerships
- Provide information as required for internal/external reports and proposals
- Review, adhere to, and manage others within ISANS’ workplace policies and procedures
- Participate fully in regular staff meetings, team meetings, training, and development and ISANS events
- Complete proposals, grants, reports and any other documentation required
- Perform other duties as required

**Education**
- Bachelors Degree and/or professional qualification applicable to the position (e.g. Business, Adult Education, Project Management, etc.)
- Certificate or training in EDI, Adult Education, or Project Management is considered an asset

**Experience**
- 5-7 years of progressive work experience with supervisory experience in a dynamic, fast-paced environment required
- Experience in a multi-service, client focused environment, ideally in the non-profit sector serving immigrants

**An equivalent combination of education and experience may be accepted.**

**Knowledge and Skills**
- Working knowledge of online technologies
- Understanding of the not-for-profit sector and service delivery organizations
- Experience in writing grant and funding proposals
- Strong knowledge of equity, diversity, inclusion, anti-racism, anti-oppression, trauma-informed practices, empowerment approach, and adult-education principles
- Experience developing partnerships and working with a variety of diverse stakeholders and partners
- Experience in evaluation and/or results or impact reporting
- Exceptional organizational and time management skills
- Excellent written and verbal English communication skills
- Strong ability to work independently and as part of a diverse team for continuous improvement
- Sound professional judgment and problem-solving skills in complex situations
- Strong interpersonal skills and ability to adapt leadership style accordingly

**ISANS Core Competencies**

**Cultural Competency; Equity,

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