Bilingual Order Entry

6 months ago


Baied'urfe, Canada Les Tricots Maxime Inc Full time

**Position purpose**:
Customer service representatives make sure our customers receive professional, proactive and timely service before, during and after the customer’s requirements are met.

**Responsibilities**:

- Review shipping and delivery terms and conditions
- Send packing slip daily to customers.
- Provide shipping and finishing priorities.
- Process and distribute reports as needed.
- Monitor and track orders through planning and warehouse.
- Ensure customer satisfaction with follow ups, quick responses, and a proactive approach to meeting customer needs.
- Collaborate closely with sales and production teams.
- Provide customer service in both English and French.
- Provide accurate and timely information to customers.
- Resolve customer complaints in a professional manner.

**Job Types**: Full-time, Permanent

**Salary**: $22.50-$25.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Order entry: 3 years (required)

Work Location: In person



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