Help Desk Analyst

6 months ago


Ottawa, Canada YouthCare Full time

Must have lived in Canada for 10+ years - 12 Months experience supporting ALL of the following: o Microsoft Office Suites (on premise or cloud acceptable), must include Outlook, Word, PowerPoint and Excel o Remote Access services o Microsoft Windows operating systems - 12 Months providing direct IT support to end-users.

**Requirements**:

- Secret security clearance required - six (6) months of experience within the last 60 months providing installation of physical IT equipment - experience in installing monitors and docking stations while assuring LAN connections are tested - experience in installing different video conferencing equipment; TV, Hub, assemble equipment.

**Job Types**: Full-time, Part-time

Pay: $18.32-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Help desk: 1 year (required)
- Canada resident: 10 years (required)
- Physical IT equipment: 1 year (required)
- Microsoft Office: 1 year (required)

Work Location: In person


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