Program Manager

1 day ago


Victoria, Canada Victoria Division of Family Practice Full time

**Job Summary**

This is a temporary position covering a leave. The employee on leave is expected to returning between July and December 2025. Reporting to the Executive Director, the Program Manager maintains effective and efficient processes and procedures to ensure the on-going operation of the LTCI including: budget preparation and management; HR infrastructure needs; operations planning and monitoring; quality improvement and risk management plans. The Program Manager assumes day-to-day executive responsibilities for the program, including supervising other staff and contractors. The Program Manager builds collaborative relationships with team members, family physicians, other division staff, and community and health authority stakeholders.

**Duties & Responsibilities**
- Coordinate the duties and responsibilities of the program team to fulfill the LTCI deliverables, and meet regularly with the team to provide support, monitor progress and participate in program activities, where necessary and appropriate
- Plan work, allocate resources, define tasks, assign responsibility, monitor quality and performance
- Work with LTCI Steering Committee Co-chairs and physician leads to operationalize strategies to meet Vision, Mission, Key Focus Areas
- Support the steering committee as well as any and all working groups that may develop
- Coordinate aspects of program evaluation as required
- Provide oversight and operationalize LTCI communication plans
- Provide operational direction and troubleshooting regarding TORCH and CORE implementation to coordinators
- Quality Improvement: Assist with ongoing quality improvement (QI) cycles between physicians and long-term care facility stakeholders; develop project supports according outcomes of QI cycles
- Operationalize direction for all aspects of Practice Support: physician data collection and payments; learning series; special incentives; parking passes; billing support
- Coordinate all aspects of After-hours call group (liaise with dispatch service, collect and analyze data, scheduling, physician credentialing, data reports, etc.)
- Supervise data management and analysis and analyze program participation figures
- Provide operational support for System Coordination and Sustainability work
- Prepare a monthly progress report on all program activities, and assist with developing division reporting forms and processes as needed
- Sign-off on LTCI expenses and review monthly financial statements
- Ensure that the security and confidentiality of all data is maintained consistent with provincial regulations and division policy
- Other duties as required

**Qualifications**
- Bachelors degree in social sciences, healthcare, or business administration, or an equivalent combination of education and experience
- Minimum five years recent related operations experience, preferably in the non-profit or healthcare sector
- Knowledge of the BC healthcare system and experience working in a long-term care setting or experience working with physicians and/or allied health care providers
- Collaborative team leadership style with exceptional interpersonal communication, relationship building and problem-solving skills
- Excellent organizational skills and ability to prioritize and manage multiple tasks to meet quick deadlines with quality output
- Excellent verbal and written skills
- Able to work independently and as a member of the team
- Excellent computer skills, particularly in Outlook, Excel, Word and PowerPoint

**Conditions of Employment**
- Full time (37.5 hours per week) - hours determined collaboratively with supervisor
- Extended benefits offered after 3 months’ probation
- May work from a remote, secure worksite and/or at the Division’s downtown Victoria location
- Attendance at evening meetings is required
- A valid driver’s license and access to a vehicle is preferred
- **Please submit a cover letter with your resume**_

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

Pay: $85,000.00-$100,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Paid time off
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Did you include a cover letter? This position involves a lot of communication with partners within the Health Authority and government and we would like to see your style of writing. Please include a cover letter.

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Project management: 1 year (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Victoria, BC V8W 1K7

Application deadline: 2024-12-05
Expected start date: 2024-12-09


  • Program Manager

    1 month ago


    Victoria, British Columbia, Canada beBee Professionals Full time $75,000 - $95,000

    beBee Professionals is seeking a highly motivated Program Manager to lead our projects from start to finish. The ideal candidate will have a strong background in project management and be able to develop and implement project plans and strategies.Key Responsibilities:Develop and manage project plans and budgets.Coordinate and manage project resources,...

  • Program Manager

    6 months ago


    Victoria, Canada Big Brothers Big Sisters of Victoria Capital Region Full time

    Duties and responsibilities include: The Programs Manager is responsible for overseeing all operational aspects of programs in both development and implementation. The Programs Manager is responsible for the HR management of the Service Delivery Team to include training, supervision, work plans, team meetings, and performance reviews; attends regular...

  • Program Manager

    2 months ago


    Victoria, Canada Connections Place Full time

    Connections Place Clubhouse is a developing, community based non-profit registered charity, accredited by Clubhouse International. The organization serves youth and adults in Victoria and the South Island area who are living with mental health challenges. We currently have over 100 active members, an average daily attendance of over 20 members, and 10...

  • Psr Programs Manager

    6 months ago


    Victoria, Canada Island Community Mental Health Full time

    **Job Title**:PSR Programs Manager **Reports to**: Director of Programs/ Executive Director **Days of Work**:Monday to Friday **Hours of Work**: 8:30-1600 **Status**: Full-time **Island Community Mental Health**: Operating since 1956, Island Community Mental Health (ICMH) is a leading non-profit organization committed to delivering best practices in...

  • Psr Programs Manager

    5 months ago


    Victoria, Canada Island Community Mental Health Full time

    **Job Title**:PSR Programs Manager **Reports to**: Director of Programs/ Executive Director **Days of Work**:Monday to Friday **Hours of Work**: 8:30-1600 **Status**: Full-time **Island Community Mental Health**: Operating since 1956, Island Community Mental Health (ICMH) is a leading non-profit organization committed to delivering best practices in...


  • Victoria, Canada The Salvation Army - Victoria ARC Full time

    **About The Salvation Army**: **MISSION AND VALUES**: As a social service provider, within the city of Victoria (BC), the Victoria ARC provides services to individuals looking to make a positive change in their life. Each day, staff provide compassionate care to Victoria’s marginalized community struggling with poverty, homelessness and addiction. The ARC...


  • Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Faculty of Business- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary) - Posting Close Date- 9 October 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $69,052.00 - $89,791.00- Additional Posting Information- - Salary posted will be pro-rated...


  • Victoria, British Columbia, Canada Seaspan Full time

    The role of Deputy Program Manager, Build Support Program (DPM) is a direct support to the Senior Manager, Build Support Program. The DPM supports the Sr. Manager in all aspects of the Build Support Program, including Program development, specification compliance, contract management Program deliverables, risk management, reporting and procurement. This role...


  • Victoria, British Columbia, Canada Seaspan Full time

    The role of Deputy Program Manager, Build Support Program (DPM) is a direct support to the Senior Manager, Build Support Program. The DPM supports the Sr. Manager in all aspects of the Build Support Program, including Program development, specification compliance, contract management Program deliverables, risk management, reporting and procurement. This role...


  • Victoria, Canada Impact.com Full time

    **Role Title: Program Strategy Manager** **The Company**: **Why this role is exciting!** Are you a natural relationship builder? Do you have a passion for MarTech and are excited at the opportunity to strategize, build and promote next-level Advocacy programs? Do you have a background in marketing and want to make a change to be more customer facing? We...


  • Victoria, Canada Island Community Mental Health Full time

    **Job Title**:Mental Health Programs Manager **Days of Work**:Monday to Friday **Hours of Work**:8:30-1600 **Status**:Full-time **Island Community Mental Health**: Operating since 1956, Island Community Mental Health (ICMH) is a leading non-profit organization committed to delivering best practices in evidence based programming and service provision...


  • Victoria, Canada Victoria Women's Transition House Full time

    **Are you passionate about making a difference in the lives of individuals impacted by intimate partner violence? Do you thrive in a dynamic and impactful environment? Look no further! We are excited to announce an opportunity to join our team as a Program Manager** for our **Second Stage Transitional Housing New Build Project (Westshore).** We are a...


  • Victoria, British Columbia, Canada District of Saanich Full time

    Job SummaryWe are seeking a skilled Program Manager Aquatics to lead our aquatics team and provide direction to lifeguard staff. The successful candidate will ensure that on-duty staff are working effectively, programs operate safely, and the facility is prepared for patrons.About the RoleLead hand in emergency situationsEnsure program operations align with...


  • Victoria, British Columbia, Canada City of Victoria BC Full time

    Job Summary:The City of Victoria BC is seeking a highly skilled Cybersecurity Manager to join our IT Leadership Team. As a key member of our team, you will be responsible for developing and implementing the City's cybersecurity program, ensuring the protection of our systems and data from evolving cyber threats.Key Responsibilities:Develop and communicate...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...


  • Victoria, Canada Tekshapers Inc Full time

    **Position : Technical Program Manager** **Location : Victoria, BC (Onsite from day 1)** **Duration : Full Time** **Responsibilities**: - Challenges the status quo, champions change, and influence others to change. - Acknowledges the presence of choice in every moment and takes personal responsibility for their life. - Possesses an entrepreneurial spirit...


  • Victoria, British Columbia, Canada District of Saanich Full time

    Job Summary:The District of Saanich is seeking a highly skilled Aquatics Team Leader to oversee the operations of our Gordon Head Recreation Centre. As a key member of our team, you will be responsible for providing direction and support to lifeguard staff, ensuring the safe and effective delivery of programs, and maintaining a clean and well-maintained...


  • Victoria, British Columbia, Canada Pacifica Housing Full time

    Job SummaryPacifica Housing is seeking a highly skilled and dedicated individual to fill the role of Housing Program Manager. This position will be responsible for overseeing the successful operation of supportive housing sites, providing leadership to a team, and ensuring policies and procedures are implemented effectively.Key ResponsibilitiesLead a team of...


  • Victoria, British Columbia, Canada Maricopa Community Colleges Full time

    About the RoleThe Maricopa Community Colleges are seeking a full-time Wellness Fitness Supervisor to plan, develop, and implement wellness and physical fitness programs for students, faculty, and staff. This position will provide technical and instructional assistance for fitness program participants and manage the day-to-day operations and marketing of a...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...