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Housing Program Manager Position

2 months ago


Victoria, British Columbia, Canada Pacifica Housing Full time
Job Summary

Pacifica Housing is seeking a highly skilled and dedicated individual to fill the role of Housing Program Manager. This position will be responsible for overseeing the successful operation of supportive housing sites, providing leadership to a team, and ensuring policies and procedures are implemented effectively.

Key Responsibilities
  • Lead a team of staff in the delivery of services and programs to residents, with a focus on increasing effectiveness and efficiency of overall program performance.
  • Ensure policies, procedures, and obligations associated with property management are implemented and adhered to, while contributing to the enhancement of the organization's community profile.
  • Participate in strategic planning and decision-making related to policy development, staffing, and budget processes, as well as meeting regularly with management colleagues to create solutions that advance the successful delivery of programs.
  • Manage issues with broad implications, such as critical incidents, community relations, and operational issues, while providing recommendations and input regarding performance measurement and operational indicators.
Requirements
  • A minimum of five years recent experience in supervisory roles within non-profit housing or related social service fields, preferably working with populations impacted by homelessness, addiction, mental health issues, and other barriers to stable housing.
  • Demonstrated ability to work independently and collaboratively as part of an integrated community team, with excellent communication skills and proficiency in MS Office programs.
  • Working knowledge of the Residential Tenancy Act, harm reduction, and 'Housing First' theory and practice, as well as conflict management and crisis prevention skills.
Benefits
  • Competitive salary: $63,000 - $75,000 per annum, based on experience.
  • Minimum six percent vacation accrual rate for regular employees.
  • Excellent benefits package, including extended health and dental, life insurance, and more.
  • Career development and internal advancement opportunities.