Advertiser Program Manager

7 months ago


Victoria, Canada Autoweb Full time

We are in search of an Advertiser Program Manager who is ready to embark on a dynamic journey to shape innovative campaigns and drive strategic partnerships.

**Main Responsibilities**:

- Advertiser spending & product adoption
- New advertiser identification, onboarding, and performance management
- Advertiser value propositions and advertiser expansion strategies
- Daily advertiser optimization and reporting
- Partner with Advertisers as well as business development process with new and potential Advertisers that would benefit from our automotive shopper audience.
- Manage and build relationships with Advertiser clients to expand the adoption of advertising products.
- Work closely with BD and retail to become a valuable resource and SME when it comes to Advertiser products.
- Innovate, develop, and iterate on services based on customer feedback.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Manage advertiser partner needs including, deal negotiations, reporting, tracking, onboarding, and ongoing management.
- Review new potential offers and provide feedback
- Identify and pursue Advertisers into our ad media network and work cross-functionally with publishing networks about their sites around content or ad campaigns.
- Investigate and work directly with engineers to help them troubleshoot customer issues
- maintain long-term business relationships with customers; and participate in retention drives.
- Analyze and optimize performance and revenue to constantly improve client and company results.
- Understand advertiser requirements alongside the media buying team/Publishing Manager and optimize Advertiser accounts accordingly.
- Meet and beat margin targets weekly, monthly, quarterly annually
- Solve issues and client escalation, and work closely with other departments to provide optimal support.

**Requirements**:

- A Bachelor's degree preferred.
- A minimum of five (5) years of client-facing experience in the digital media /online advertiser space
- Solid understanding of media buying platforms and the digital marketing ecosystem, including web advertising measurements and analytics
- Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization
- Experience in delivering client-focused solutions based on customer needs
- Excellent listening, negotiation, and presentation skills as well as excellent verbal and written communication skills.
- Proven track record of communicating with Advertiser clients to increase revenue & profitability
- Ability to share & consult your learnings & information to Advertiser clients & internal team
- Functional & working knowledge of Advertiser Ad servers including but not limited to DSPs & Exchanges
- Previous experience joining a startup team that required self-starting, problem-solving, & strategic input
- Experience working with an international team & overcoming communication challenges
- Proactive, solid work ethic & can execute focused & thoughtful work in a startup environment
- Ability to multi-task multiple projects & processes with great attention to detail
- Friendly, transparent, team-player attitude
- Proven analytical & strategic problem-solving skills

**Life at Autoweb**:

- Take part in our Service Days program - where you'll be rewarded with paid time off for volunteering and making a positive impact in your community.
- Join forces with our diverse Global Community and connect with team members from all over the world.
- Enjoy delectable, complimentary lunches, and participate in exciting team events in the office.
- We offer Comprehensive Benefits & a Wellness package to ensure your total well-being.
- We're dedicated to your professional growth and will support you every step of the way on your career path with ongoing Professional Development opportunities.

**About Us**:
AutoWeb pioneered digital marketing in the automotive industry and was just recently acquired by the original founder of the organization Now part of One Planet Group, a hybrid tech firm that runs a suite of online technology and media businesses, we are proud to join a group of companies that support a variety of industries including ad tech, publishing, and media. One Planet’s mission is to support strong business ideas while building an ethos that helps improve society and gives back to communities.
- The types of Personal Information we may collect (directly from you or from Third Party-sources) and our privacy practices depend on the nature of the relationship you have with _**_Autoweb _**_and the requirements of applicable law. We endeavor to collect information only relevant for the purposes of processing. By continuing, you agree to Autoweb's privacy policy, which can be accessed _here_

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