HR Business Support Coordinator

3 weeks ago

Toronto, Canada Ministry of the Solicitor General Full time

Join our dynamic team at the HR Strategic Business Unit and consider this exciting opportunity where you will showcase your impressive client service and organizational skills

As a HR Business Support Coordinator, you will provide strategic planning, coordination, facilitation and advice to Correctional Services program managers in support of the delivery of recruitment and HR services.

**This competition will be used to create an eligibility list to fill upcoming opportunities.**

**Note: These positions are located at the address listed on the job advertisement, however alternate work arrangements, including telework, may be available.**

**This position may require extensive travel as required across the region/province.**

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: In this HR Business Support Coordinator role, you will:

- Provide support and assistance to the Regional Director, Deputy Regional Directors, and hiring managers on strategic planning of future recruitment needs, identify strategies and options for challenging recruitment requirements, business planning projects, recruitment process, special projects/initiatives and service delivery matters
- Provide support by advising program managers on the end-to-end recruitment process as well as initiating recruitment requests, participate on engagement meetings, review Job Information Packages, schedule interviews, develop draft interview questions, participate in interview panels, conduct reference checks and debriefs
- Liaise with Human Resources Advisory Services, Recruitment Services, Employee Relations Divisions and Transition Security Office to clarify policies and requirements and facilitate recruitment
- Analyze business practices regarding human resource administration, recommend improvements to streamline processes and create efficiencies in the recruitment process
- Analyze recruitment activities, statistics, outcomes and trends to provide strategic advice to regional line managers in their recruitment activities
- Participate in and/ or lead the implementation of new outreach and strategic recruitment initiatives for the region including participation in regional forums that involve identifying common trends and issues and brainstorming strategies to implement, manage and monitor regional recruitment initiatives
- Assist hiring managers with coordinating the security screening process for the successful hire
- Occasionally deliver presentations to managers and staff with respect to recruitment and some HR processes

**How do I qualify?**:
**Communication and Relationship Management Skills**:

- You have demonstrated communication skills to respond effectively to inquiries, interact with management and staff, and discuss complex administrative matters with Executives and local hiring managers.
- You have demonstrated customer service skills to effectively deal with client managers and job applicants on a daily basis.
- You can maintain confidentiality and exercise discretion in all communications.
- You possess interpersonal skill, tact and diplomacy, to liaise with all levels of staff and a variety of stakeholders, and to prepare reports and discuss options.
- You have presentation skills to delivery training to managers and staff with respect to recruitment and HR processes.

**Knowledge**:

- You have an understanding of government and human resources policies, relevant Collective Agreements and legislation
- You have knowledge of and experience in recruitment and staffing practices, salary and benefits administration.
- You have knowledge of the business planning cycle and processes, in order to support management.

**Planning and Coordination Skills**:

- You can prioritize and handle multi-tasks with constant changing priorities.
- You have the ability to analyze job requirements and past successes to recommend outreach sources, job advertising strategies and preferred approaches for success.
- You have the ability to assist with the planning and coordination of the implementation of new outreach and strategic recruitment initiatives.

**Computer Skills**:

- You have knowledge of information technology and software such as Teams, Word, Excel, WIN, Outlook to prepare reports, spreadsheets, presentation p

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