Customer Service Representative/inside Sales
4 weeks ago
**We are seeking a Customer Service/Inside Sales professional for our client in Mississauga area**
You will be responsible for helping customers by providing product and service information and resolving technical issues.
**Experience in the Manufacturing Industry is a MUST.**
**Responsibilities**:
- Handle customer inquiries and complaints Provide in information about the products and services
- Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
**Job Qualifications**:
- Previous experience in customer service, sales, or other related fields in a Manufacturing environment is must
- Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor
- Excellent written and verbal communication skills
Shift time: 8:00 am-5:00 pm (Monday to Friday)
Pay rate: $21-23/hr
**Salary**: $21.00-$23.00 per hour
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Mississauga, ON L4Z 1P5: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 3 years (required)
Work Location: In person
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