Wie&it Program Administrator

6 months ago

Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
Reporting to the Manager, Academic Support Operations, the program administrator will work in a highly collegial, team environment. The incumbent provides administrative support for all aspects of the Women in Engineering and IT Program. This includes, but is not limited to, supporting planning and execution of program elements, monitoring and reporting on program elements, tracking and requesting payment of program expenses, establishing and maintaining effective, positive relationships with program participants (students, sponsors, faculty, staff, volunteers), supporting events and communications within the program, corresponding with, compiling and distributing information to program participants.

**Qualifications**:

- Superior organizational and time management skills; ability to organize work effectively in a fast-paced, highly collegial team environment, set priorities and meet strict deadlines with mínimal supervision and with superior attention to detail;
- Excellent oral and written communication skills for the purpose of communicating effectively with program participants including students, sponsors, volunteers, faculty, staff and the public;
- The incumbent must possess exceptional interpersonal skills and the knowledge of how to use them to build and maintain effective relationships. The incumbent will work both independently and in cooperation with the other members of the unit and across campus;
- Must have the ability to professionally represent the Faculty and University with discretion, tact and diplomacy and deal effectively with faculty, students, staff and public;
- An elevated degree of customer service skills and professionalism in dealing with external stakeholders and program sponsors and volunteers is required to ensure that the University is well represented in the broader community;
- The incumbent must have a comprehensive understanding of database management, superior computer skills including expertise in the use of MS Excel, MS Word and MS PowerPoint.
- The ability to adapt to a changing electronic environment;
- Knowledge of the Faculty and University's structure, procedures, policies and regulations;
- Knowledge of the university’s cultural and institutional goals and objectives is highly desirable or demonstrated ability to rapidly acquire this knowledge.

**Education and Experience**:
**The above is normally acquired through the completion of**:

- University degree, or an acceptable equivalent.
- Three years work experience in the field of post-secondary education administration or an equivalent, with particular emphasis on program/project management, stakeholder relations, volunteer management, and customer service.

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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