Priority Issues Coordinator

2 days ago

Edmonton, Canada Health Sciences Association of Alberta Full time

**The Organization**

The Health Sciences Association of Alberta (HSAA) is a progressive union representing approximately 29,000 paramedical, professional, and technical members. Our staff are committed to delivering high-quality services to our members. HSAA is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.

**The Position**

The Priority Issues Coordinator (PIC) reports and directly supports our Executive Director and works in close collaboration with the HSAA Leadership Team. The position is a key resource in the daily operations of the Executive Director’s office and will be the primary link to emerging issues and activities. The position will also manage schedules and organize meetings and appointments, often controlling access to the Executive Director's calendar.

The position plays a critical role in establishing and implementing effective issues management and communication processes, including information sharing to staff within. This requires the individual to prepare briefings and recommendations for consideration, initiate and coordinate responses, and provide value-added information and strategic messaging in a timely manner. The position presents information in a clear, concise, and visually appealing manner.

The PIC works under high-pressure situations to provide timely and accurate advice on current and emerging issues and ensures information is disseminated to the affected program areas in an efficient and effective manner. Project coordination, time management, active engagement and collaboration with employees at all levels of the organization, and creative problem-solving skills are essential for this role.

**What You Bring**
- A bachelor’s degree or certificate in Communications, Business Administration, or related field with a minimum of two (2) years of related experience. An equivalent combination of education and experience may be considered.
- A sound knowledge of the Not-for-Profit sector, including understanding of Governance and Board functions.
- Experience managing operations and experience managing an Executive’s work schedule and calendar. Including the ability to schedule meetings and coordinate meeting arrangements as appropriate.
- Demonstrated ability to establish and implement effective communication processes and information management systems to manage the flow of information and inquiries that are received in the operations, ensuring inquiries are routed properly, responses are prepared, and issues are addressed.
- Excellent trouble shooting and problem-solving abilities.
- Solid leadership and emotional intelligence skills, with demonstrated ability to collaborate, engage and influence others.
- Strong and consistent sense of urgency.
- Lateral thinking abilities to manage multiple complex tasks and projects simultaneously.
- Strong written and verbal communication skills including the ability to translate and simplify complex concepts into easy-to-understand and consumable forms.
- Must be capable to be highly confidential, discreet, and tactful.
- Tech savvy, intermediate to advanced skills in the Microsoft Office suite of programs, including Outlook, Word, Excel, PowerPoint, and Teams.
- Experience with contract management and payment systems
- Records management experience, including maintaining an accurate filing system.

**Your Core Competencies**
- _Creative Problem Solving: _ You contribute ideas for how the work can be done differently to solve issues.
- _Agility: _ You anticipate and adapt to changing priorities. You are resilient in times of uncertainty.
- _Develop Networks: _ You build connections and trust in relationships.
- _Build Collaboration: _ You contribute to conditions that support teamwork, collaboration, consistency, and excellence.
- _Systems Thinking: _ You understand how the work you do contributes to the overall success of the organization.
- _Drive for Results: _ You take ownership of achieving results as an individual and as part of a team.

**What We Offer**
- Competitive Compensation: _Commensurate with experience
- Top Benefits: _100% employer-paid benefits, Flexible Spending Account, and pension plan
- Work-Life Balance: _35-hour work week, Monday to Friday
- Learning & Development: _Internal and external training support

**Job Types**: Full-time, Permanent

**Salary**: Up to $49.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- priority and issues management: 1 year (preferred)
- executive administrative support: 1 year (preferred)

Work Location: Hybrid remote in Edmonton, AB

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