Sales Account Manager

6 months ago

Etobicoke, Canada CTi Living Full time

**About Us**

Since 2003 our Team has excelled at designing, manufacturing, and wholesaling basic and decorative plastic planters servicing over 400+ greenhouses in North America and the UK. We service key National Retailers such as Home Depot, Walmart, Costco, Lowe’s, Loblaw Companies, Kroger, Canadian Tire, Menards, etc. As well as multiple independent garden centers and indoor fashion and outdoor décor markets.

We have steadily grown into an international team, harmoniously focused on innovation, design excellence, and exceptional customer service. We always strive to better ourselves and our partners.

We are leaders in plastic container manufacturing, setting an example when it comes to sustainability, innovation, and design. Our primary manufacturing process is injection mold and thermoform production.

Who would ever have guessed that injection molded plastic pots could master the art of illusion? That’s our kind of magic - whether it’s a “stone” pot that looks and feels as rustic as if from an Italian villa, or a glossy, cobalt “ceramic” pot that would look right at home in a modern gallery.

Our goal is to revolutionize the industry one pot at a time, and we strongly believe that collaboration is the key to success. Are you ready to join our team?

**Position Overview**

We are looking for a talented, enthusiastic, and proactive Account Manager that matches our energy and drive for success. We are seeking an experienced full-time team member to oversee and grow existing and new client accounts. An individual with great communication skills and the ability to create close and trusted relationships with customers and colleagues.

No previous horticultural or botanical experience is necessary. However, a general to advanced understanding of indoor and outdoor fashion, patio, and interior trends is an asset.

The compensation structure ensures that Account Managers make a base and additional compensation/commission puts the average Account Manager at 60-70K annually during your first year. Commission is uncapped.

**Essential Duties & Responsibilities**:

- Manage and develop new business with existing accounts within North America and worldwide.
- Ownership of the entire sales cycle - from developing strategy with the Sales Director, client proposals and quotations, to working with our design team, and following up with clients to close the final sale.
- Build and manage a pipeline of sales opportunities with new and existing clients.
- Connect with key retail business executives and work collectively on national retail programs.
- Negotiate contracts and close agreements while creating long-lasting client relationships.
- Forecast and track key account metrics (e.g.: seasonal sales results, annual forecasts, etc.)

**Minimum Qualifications**:

- **Education**:College diploma and/or university degree in business, marketing, project management or related discipline is an asset.
- **Experience**:5-10 years of experience in sales, customer service or CRM reflecting increasing levels of responsibility.
- Computer skill requirements: MS Word, MS Excel, MS PowerPoint, and MS Outlook.
- Proficiency with technology paired with excellent typing skills is an asset.
- **Travelling**: Valid Canadian Passport or American Visa (if applicable), and Drivers License.
- Having a car in an asset but not required.

**Others**:

- Must be legally authorized to work in Canada.

**Skills and Personal attributes**:

- Excellent verbal and written communication skills.
- Must be well organized and detail-oriented along with the ability to work on multiple projects simultaneously.
- Learning is like air and water to you. You are coachable and embrace both challenges and the opportunity to grow through overcoming them.
- Team player, always maintaining a collaborative & supportive attitude.
- Motivated and ambitious, always keeping composure in high stress situations.
- Strategic vision and analytical skills.
- Language: Spanish or French are an asset but not mandatory

At CTi Living, we are committed to fostering an inclusive work environment, where all employees feel valued, respected, and supported.

**Benefits**:

- Uncap Incentives.
- Growth opportunities within your role.
- Paid time off.
- Casual dress.
- Company events.
- Supportive, smaller-sized teams.
- On-site parking.
- Free products.
- Negotiable Hybrid Work Model once training is complete.

**Schedule**:

- 9 am - 5pm (Monday to Friday)
- Please note that overtime and travel are inherent to the position and, as such, you may have to work extended hours to properly serve clients seasonally.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Extended health care
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Language**:

- Fluent English (required)

Work Location: In person

Expected start date: 20

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