Account Manager

7 months ago


Etobicoke, Canada DARCOR LTD Full time

**The Opportunity**:
We are adding a solutions-driven sales executive with a proven track record serving and developing major accounts. You will step into an exciting new role delivering high performance caster mobility solutions to Fortune 500 OEMs and customers operating in segments such as medical, maintenance/cleaning, manufacturing/automotive, hospitality, and entertainment. You have a successful track record building strong business connections with OEMs, distributors and other companies in our various market segments. You enjoy spending time in the market to understand customer requirements and finding innovative solutions.

Through excellent client relationship management, prospecting, client-focused solution development, negotiation and follow-up, you will grow our position with longstanding customers and deliver major new accounts.

**Some of the exciting things you will be responsible for**:

- Aggressively prospect for new business within existing and new customers by understanding the market, using account-based sales and business development planning, and gathering customer intelligence to build a target profile.
- Spend half your time prospecting for net new customers leveraging sales qualified leads from our marketing lead generation engine.
- With exceptional multi-level account management and communication skills, foster client relationships with an assigned portfolio of OEMs, OEM fabrication partners, and other direct customers to grow our business.
- Develop customer-focused solutions having assessed the customer needs and challenges, consulting with colleagues for best use cases, and conducting sales presentations of alternative solutions to customer stakeholders.
- Successfully navigate the negotiation and closing process reenforcing our value proposition (including total cost of ownership), strategically involving supporting team members, and achieving objectives for commercial terms.
- Follow up with customers throughout the sales process to ensure customer expectations, project milestones, and timelines are being met.
- Bring general business skills and acumen to the table with a sound understanding of our core values, direction, and objectives to shape solution delivery.
- Daily use of CRM software (HubSpot) to maintain and organize customer information, interactions, and sales activities.
- Regularly update and analyze customer profiles ensuring accurate and up-to-date records.
- Share market intelligence and other observations as input for actionable marketing demand generation initiatives that will increase awareness and the presence of Darcor as a supplier of high-performance ergonomic mobility solutions.

**We’d love to hear from you if**
- You pride yourself on being a high integrity sales professional dedicated to delivering results as part of a team with a natural curiosity to learn new things.
- You care about customer service excellence and getting it done.
- You have excellent communication and collaboration skills.
- You are technically strong, solutions driven, and strategic in approach.

**What we offer you**:

- A growing, established, high-integrity company celebrating over 90 years of innovation and market leadership with a renewed focus on expanding its niche leadership in the markets it serves.
- An opportunity to advance your career in sales serving Fortune 500 customer accounts.
- A competitive compensation and benefits package.
- An enjoyable work from office environment and travel to customer locations; remote applicants are welcome.
- An equal opportunity employer that highly values diversity and offers a safe and respectful workplace.

**If you want to be part of a growing sales team in a storied company serving a unique market niche with a portfolio of longstanding customers and unlimited runway for growth, this could be the right opportunity for you**

**What you will bring**:
You will bring energy and a desire to be part of a growing team within an expanding business. You are a self-starter whose approach is collaborative. You would enjoy engaging with our Fortune 500 OEMs and other customers. You are naturally curious and have a strong desire to learn with the ability to solve technical problems. Your track record building trust with exceptional service levels speaks to sales growth.
- Post-secondary education (Engineering, Ergonomics, Kinesiology desired) supplemented by professional sales training and experience.
- A solid track record of account management and business development with an OEM, distributor and Fortune 500 customer base that shows growth.
- Exceptional interpersonal, communication (verbal and written), and presentation skills and a history of long-term, high-trust customer relationships.
- Proficient with Microsoft Office suite including MS Teams and CRM sales systems (HubSpot).
- Willing and able to travel within and outside Canada up to 30% of the time and you possess a valid Driver’s License, clean driver's abstract, and a vali


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