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Office Coordinator

4 months ago

Montréal, Canada Zayo Group Full time

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

This position is located at our office in Montreal and the expectation is for the person to be present in the office each day, Monday to Friday. This role is primarily responsible for general reception, office manager, and security functions to include managing the reception desk, providing basic security services, managing the office and office supply need ensuring smooth operations of the office, and other administrative and business requests upon request.

**Responsibilities**:

- Answers and screens telephone calls; provides information to callers, takes messages, or transfers calls to appropriate individuals; arranges and sets up conference calls.
- Greets visitors kindly and pleasantly while handling inquiries and directs them to the appropriate person(s) according to needs.
- Routes incoming mail and deliveries; handles outgoing mail, special deliveries and courier services including FedEx services and Purolator.
- Issues physical badges in coordination with off-site Security Services team
- Monitors security cameras and provides visual security ensuring employees and visitors are recognized as approved to be in the building, escorting guests as necessary, etc.
- Emergency contact for building; liaises with contractors/vendors in support of building operations
- Interfaces with IT team to ensure office technology is functional and operates all office technology such as fax machines, copiers, phone systems, WIFI and A/V equipment, including projectors, LCD connections and AppleTV.
- Orders and maintains office supplies; arranges for equipment maintenance, janitorial servicing schedules.
- Communicates office events and issues promptly to appropriate leadership and office staff.
- Assists with event planning and management when needed.
- Other duties as assigned.

**Qualifications**:

- Bachelor's degree or one to two years related reception/office management, and/or security services experience required.
- Excellent oral and written communication skills, including an ability to write a variety of materials to different audiences.
- Ability to establish priorities, work independently and under tight deadlines, handle multiple projects simultaneously, and proceed with objectives with limited supervision.
- Detail oriented and extremely organized.
- Superior interpersonal skills with high level of professional intelligence.
- Desire to implement structures/systems to increase efficiency, organization, and transparency.
- Cooperative team player with the ability to both lead and follow.
- Expert technical skills on both Mac and PC.
- Creativity with PowerPoint presentations.
- Self-assured, reliant, and confident, endures pressure and change with grace.
- Expectation of complete confidentiality on all business matters.
- Work Environment/Physical Demands
- Requires individual to be present, in the office, and at the reception desk on a daily basis to complete tasks.
- Constant talking, hearing, and prolonged sitting in front of a computer.
- The potential for prolonged standing, walking, squatting and/or bending.
- The ability to lift up to 50 lbs. Occasional lifting, carrying, and twisting.
- Occasional high stress when dealing with systems/customers/staff.

Rewards
- Competitive compensation
- Excellent benefits including health, dental, vision, disability and life insurance
- Fitness membership discounts