Reception/administrative Assistant

4 weeks ago

Winnipeg, Canada YOUVILLE CENTRE Full time

**Administrative Assistant - Permanent - Full-time (1.0 EFT)**

**Salary: $16.45 to $19.74 per hour**

Working as part of a multi-disciplinary team, the Administrative Assistant - Huddle South Central will create a safe, supportive, inclusive and welcoming environment for youth to be active decision-makers and partners in service delivery and programming. Grounded in person-centered, culturally safe, anti-oppression and social justice oriented practice and a commitment to compassionate and responsive and equitable processes, the Administrative Assistant plays an integral role in increasing access to young people and families to health and social service supports.

**KEY RESPONSIBILITIES**:

- **Administrative Support**_
- Maintains and manages front office area providing support by greeting and supporting visitors, answering inquiries regarding Huddle and community services and/or referring questions to the appropriate team members.
- Coordinate, prioritize, and track the flow and distribution of telephone, in-person appointments and drop-ins, mail and electronic information.
- Provide support to individuals utilizing walk up and drop in services
- Create resources, including via social media platforms to engage under-represented groups and promote inclusion at Youville
- Maintains and populates staff appointment schedules (booking, cancelling, rescheduling appointments)
- Updates program materials
- Filing and other administrative/office duties as required.
- **Crisis-Intervention and De-Escalation**_
- Assist in supervising participants with support from other youth program staff.
- Evaluate immediate safety risks, de-escalate and diffuse conflict in an assertive, timely fashion
- Create and facilitate a calm, compassionate environment for those experiencing distress.

**QUALIFICATIONS**
- Completion of high school
- Recognized administrative/office assistant program/training
- Minimum 2 years’ experience of administrative assistant experience preferably in a community health organization
- Knowledge of healthcare operations
- Understanding and experience with databases and scheduling software
- Experience with Accuro preferred
- Criminal Record Check required
- Child and Adult Abuse Registry Checks required
- Fluency in French an asset
- Youville/Huddle South Central is committed to employment equity and eliminating barriers to employment for people who are underrepresented in Canada’s workforce including Indigenous peoples, people with disabilities, members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin; persons who identify as women and persons of marginalized sexual orientations, gender identities, and gender expressions. In pursuit of our values, we seek team members who will work respectfully and constructively with differences and across levels of power._

**Salary**: $16.45-$19.74 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Administrative experience: 2 years (required)

**Language**:

- French or any other language? (preferred)

Work Location: One location

Application deadline: 2023-05-26

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