Technical Administration Assistant

5 months ago


Red Deer County, Canada Prime Boiler Services Full time

We are currently recruiting for a permanent full-time **Technical Administrative Assistant**. This position provides administrative, coordination and accounting support and is based out of Red Deer and requires in-person availability each day between 8am and 4:30pm. This position will also provide customer service support and reception to internal and external customers.

**Technical Support**:

- Assist in maintaining and updating SharePoint. Troubleshoot access and remedy issues for apps including SharePoint/Teams & other internal and external web-based systems.
- Document updates and revision control of corporate procedures, forms, and procedures.
- Provide SharePoint support; assist in designing new and existing sites, manage files, create categories, update, and review.
- Backup support for Compliance.
- Onboarding/Offboarding, technical equipment, including training of company systems & document control as required. Tracking inventory.
- Assist in training all staff in adopting new or updated technologies, processes, and procedures as necessary.

**General Support**:

- Create a welcoming experience through answering phones, greeting guests & staff.
- Accurately produce, type and assemble material from rough notes, handwritten information and conversations to a professional quality document.

**To be successful in this role you will have**:

- Post-secondary diploma in Business Administration, Information Technology or a related field, relevant experience will be considered in place of educational requirements.
- Developed skill in formatting documents and preparation of presentation materials.
- Developed ability in utilizing common business software such as the Microsoft Office suite (Excel, Word, PowerPoint, and Outlook); as well as the 365 environments (Teams & SharePoint) would be an asset.
- Exposure to financial accounting software would be an asset.
- The ability to effectively communicate while dealing with the customers and other staff within a hectic environment.
- Must have good listening skills, speak clearly and concisely, and be able to respond courteously to inquires.
- Knowledge of business processes.
- Must be prepared to continue the learning process and show an aptitude to enhancing skills and use with respect to technology in the office.

**Prime Boiler Services Ltd.** is a family-owned Alberta business, which has become a symbol of trust and quality in building, servicing, and renting high-performance boiler systems. Behind our symbol lies an experienced team of professionals who are committed to supporting our clientele’s success by providing the best steam and heating solutions.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Red Deer County, AB T4S 0B8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person



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