Service Administrator

3 weeks ago


Montréal, Canada Carmichael Engineering Ingénierie Carmichael Full time

**With us, it's always about people**

Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years.

Carmichael is a place where your experience will be valued and respected. If you've ever tasted success and are hungry for more, Carmichael is the perfect place to satisfy your appetite for success.

This is a full-time position of 40 hours per week, with advantageous working conditions including benefits and a particularly generous pension fund.

**Service Administration**

In this role, you will be responsible for coordination day-to-day administration of service activities.

This is a full-time position of 40 hours per week, with advantageous working conditions including benefits (insurance, support program...) and a particularly generous pension fund.

**You will ensure responsibility for**:

- Enter worked hours for technicians
- Coordination of cranes and other lifting equipment
- Coordination of power wash crews.
- Coordination of repairs to power wash equipment, including trailers
- Follow-up on outstanding work orders
- Follow-up on safety equipment such as harnesses and lanyards, fire extinguishers, first-aid kits, etc.
- Participate in all other service department tasks.

**Requirements**:

- Technically inclined (knowledge of mechanical/HVAC systems/construction is an asset)
- Experience working with a service department
- 2+ years of work experience in team coordination function
- Proficient in MS Office suite, especially Excel
- Strong communication skills in French and ability to communicate in English in a customer service context.



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