Business Relationship Manager
3 months ago
**Job Posting**
- The Business Relationship Manager is a relationship management expert and corporate thinker who contributes to the relationship between business units and IT, by actively partnering with business peers to assist in defining the strategic direction for IT. They work to identify ways in which IT can support and advance business objectives. The Business Relationship Manager is an embedded IT partner who works hand-in-hand with business units; shapes business demand into supply by facilitating the creation of needs backlog, business cases and strategic plans; ensures value optimization and communication; and enables continuous improvement. The Business Relationship Manager prepares information for senior management regarding the status of strategic plans, business partner needs and emerging technologies; has expert knowledge of existing business services and the internal functions in place to deliver those services.**DUTIES AND RESPONSIBILITIES**
- Partner with and serve as liaison with IT and HRM business units to identify, forecast, plan and address IT needs.
- Leads the business unit through the Demand Management process and the staged gated IT planning processes associated with the implementation of new technology services/capabilities.
- Support Demand Management activities with both business units and IT stakeholders in the creation of business cases, research, requirements gathering, budget management, manage expectations, business value realization and prioritization.
- Develop and build Business Unit domain knowledge, build positive relationships, develop business unit technology roadmaps, and educate IT partners on business partner’s strategic objectives.
**QUALIFICATIONS**
**Education & Experience**
- Degree in Computer Science, Business Administration, Information Management, or Information Systems; a Masters Degree considered an asset.
- 8 years minimum experience in each of:
- Information Technology delivery / operations environment where IT best practice processes have been successfully implemented including project management and business analysis;
- 5 years minimum experience in each of:
- Direct client/business relationship management/account management experience, preferably in an Enterprise-level IT environment;
- Directly leading the development of strategic plans (short and long term) with competing priorities with a diverse set of stakeholders;
- Facilitating the development and implementation of business initiatives and projects, based on management objectives;
- Progressive management experience including direct authority over budgets and direct reports;
- Project management experience preferably in the development and implementation of business solutions.
- ITIL Foundations Certification considered an asset
- Project Management Certification (PMP) considered an asset
- Business Relationship Management Professional (BRMP) considered an asset
**Technical/Job Specific Knowledge and Abilities**
- Expert knowledge in client/business relationship management techniques
- Ability to map joint organizational vision and long-term thinking, imagination, and idea generation.
- Highly skilled and experienced at negotiating conflict and problem-solving to achieve win-win outcomes at executive levels.
- Exceptional ability to lead change using positive and collaborative methods.
- Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience.
- Ability to influence and break down silos within an organization as well across organizations.
- Ability to focus on business value results, rather than solutions.
- Technical aptitude, requirements management, and the ability to assess and articulate risk variables.
- Ability to perform business and process analysis
- Ability to develop strong relationships and maintain credibility
- Ability to understand and integrate business strategies and trends in technology to deliver value.
- Solid understanding of IT assets and capabilities.
- Ability to identify gaps and areas that need improvement.
- Thorough knowledge of IT best practices including but not limited to IT service planning, service management, portfolio/program/project management, systems development lifecycle.
- Knowledge of public sector policies, procedures, and key processes. (i.e. business planning, operating/capital budget, procurement)
- **COMPETENCIES**:Analytical Thinking, Customer Service, Communications, Decision Making, Developing Others, Managing Change, Networking/Relationship Building, Organizational Awareness, Organization and Planning, Teamwork and Cooperation, Valuing Diversity, Values and Ethics, Visioning, Strategic Thinking and Innovation
- **Security Clearance Requirements**: Applicants may be required to complete an employment security screening check.- **WORK STATUS**: Permanent, full time
- **HOURS OF WORK**: Monday to Friday, 35 hours per week with flexibility required.
- **SALARY**: N
-
Business Relationship Manager
5 months ago
Halifax, Canada Canadian International Capital Inc. Full timeCanadian International Angel Investors is a Canadian company that helps early-stage technology companies move to Canada and assists key members of those companies to immigrate to Canada. CIAI is a member of NACO, the National Angel Capital Organization. CIAI and its angel investors provide financing, management expertise, and networking opportunities to...
-
Business Development Manager
3 weeks ago
Halifax, Nova Scotia, Canada Farm Business Consultants Full timeAt Farm Business Consultants, our roots run deep in rural communities, where we've thrived since 1952. Our mission is to partner with our Members (Clients) by easing the burden of managing their businesses through comprehensive tax and accounting services, alongside expert advice. We take a holistic approach, offering a full range of support, including...
-
Business Development Manager
2 weeks ago
Halifax, Nova Scotia, Canada Farm Business Consultants Full timeAt Farm Business Consultants, our roots run deep in rural communities, where we've thrived since 1952. Our mission is to partner with our Members (Clients) by easing the burden of managing their businesses through comprehensive tax and accounting services, alongside expert advice. We take a holistic approach, offering a full range of support, including...
-
Business Development Manager
4 days ago
Halifax, Canada Maritime Business College Full time**Responsibilities**: - Identify and establish relationships with key industries related to the courses offered at Maritime Business College (e.g., IT, healthcare, accounting, etc.). - Generate job vacancies and internship opportunities by building a network of industry contacts. - Collaborate with clients to understand their hiring needs and tailor...
-
Business Development Manager
1 week ago
Halifax, Nova Scotia, Canada Farm Business Consultants Full timeAt Farm Business Consultants, we're dedicated to empowering rural communities through expert tax and accounting services. Our mission is to provide comprehensive support to our Members, easing the burden of business management and allowing them to focus on what matters most. As a key member of our team, you'll play a vital role in building and nurturing...
-
Relationship Manager
3 months ago
Halifax, Canada TD Bank Full time**Relationship Manager**: - 421627BR **Job Category - Primary** - Commercial Banking **Work Location** - 1791 Barrington Street **Employment Type** - Regular **City** - Halifax **Time Type** - Full Time **Province/State** - Nova Scotia **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** TD Commercial Banking...
-
Associate Relationship Manager, Business Banking
4 months ago
Halifax, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Associate Relationship Manager, Business Banking
4 months ago
Halifax, Canada CIBC Full timeNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients. À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir. Les membres de notre équipe disposent de ce dont ils ont...
-
Halifax, Nova Scotia, Canada CIBC Full timeJoin Our Team as a Business Banking Relationship ManagerNous sommes à la recherche d'un professionnel passionné pour rejoindre notre équipe de Business Banking comme Relationship Manager. Vous serez chargé de soutenir les clients existants et potentiels, ainsi que les membres de notre équipe, pour développer des relations solides et des opportunités...
-
Halifax, Nova Scotia, Canada CIBC Full timeJoin Our Team as a Business Banking Relationship ManagerNous sommes à la recherche d'un professionnel passionné pour rejoindre notre équipe de Business Banking comme Relationship Manager. Vous serez chargé de soutenir les clients existants et potentiels, ainsi que les membres de notre équipe, pour développer des relations solides et des opportunités...
-
Senior Relationship Manager
5 days ago
Halifax, Nova Scotia, Canada BMO Full timeJob SummaryBMO is seeking a highly skilled Senior Relationship Manager to join our team. As a key member of our Commercial Sales and Service team, you will be responsible for driving business growth and developing strong relationships with our clients.Key ResponsibilitiesDevelop and execute business development plans to achieve sales and revenue...
-
Senior Relationship Manager
5 days ago
Halifax, Nova Scotia, Canada BMO Full timeJob SummaryBMO is seeking a highly skilled Senior Relationship Manager to join our team. As a key member of our Commercial Sales and Service team, you will be responsible for driving business growth and developing strong relationships with our clients.Key ResponsibilitiesDevelop and execute business development plans to achieve sales and revenue...
-
Halifax, Nova Scotia, Canada CIBC Full timeJoin Our Team as a Business Banking Relationship ManagerNous sommes à la recherche d'un professionnel passionné pour rejoindre notre équipe de Business Banking comme Relationship Manager. Vous serez chargé de soutenir les clients existants et potentiels, ainsi que les membres de notre équipe, pour développer des relations solides et des opportunités...
-
Halifax, Nova Scotia, Canada CIBC Full timeJoin Our Team as a Business Banking Relationship ManagerNous sommes à la recherche d'un professionnel passionné pour rejoindre notre équipe de Business Banking comme Relationship Manager. Vous serez chargé de soutenir les clients existants et potentiels, ainsi que les membres de notre équipe, pour développer des relations solides et des opportunités...
-
Associate Relationship Manager, Business Banking
4 hours ago
Halifax, Nova Scotia, Canada CIBC Full timeJoin Our Team as a Business Banking Relationship ManagerNous sommes à la recherche d'un professionnel passionné pour rejoindre notre équipe de Business Banking comme Relationship Manager. Vous serez chargé de soutenir les clients et les prospects dans la gestion de leurs relations et portefeuilles, ainsi que d'assister à la mise en place de solutions de...
-
Associate Relationship Manager, Business Banking
58 minutes ago
Halifax, Nova Scotia, Canada CIBC Full timeJoin Our Team as a Business Banking Relationship ManagerNous sommes à la recherche d'un professionnel passionné pour rejoindre notre équipe de Business Banking comme Relationship Manager. Vous serez chargé de soutenir les clients et les prospects dans la gestion de leurs relations et portefeuilles, ainsi que d'assister à la mise en place de solutions de...
-
Halifax, Nova Scotia, Canada CIBC Full timeJoin Our Team as a Business Banking Relationship ManagerNous sommes à la recherche d'un professionnel passionné pour rejoindre notre équipe de Business Banking comme Relationship Manager. Vous serez chargé de soutenir les clients et les prospects dans la gestion de leurs relations et portefeuilles, ainsi que d'assister à la mise en place de solutions de...
-
Halifax, Nova Scotia, Canada CIBC Full timeJoin Our Team as a Business Banking Relationship ManagerNous sommes à la recherche d'un professionnel passionné pour rejoindre notre équipe de Business Banking comme Relationship Manager. Vous serez chargé de soutenir les clients et les prospects dans la gestion de leurs relations et portefeuilles, ainsi que d'assister à la mise en place de solutions de...
-
Council Relationship Manager
4 months ago
Halifax, Canada Scouts Canada Full time**Council Relationship Manager (CRM)** (Halifax, Nova Scotia and surrounding cities) Want to change the world? At Scouts Canada our Vision is “Canadian youth making a meaningful contribution to creating a better world.” We need passionate people who share our Mission to develop well-rounded youth better prepared for success in the world. Are you...
-
Client Relationship Manager
4 weeks ago
Halifax, Nova Scotia, Canada MUFG Investor Services Full timeAbout MUFG Investor Services MUFG Investor Services is a leading global asset servicing provider, offering a comprehensive range of solutions to the investment management industry. Backed by MUFG, one of the world's largest financial institutions, we deliver services such as fund administration, middle-office outsourcing, custody, and more. We are committed...
