Learning and Development Coordinator

6 months ago

Guelph, Canada The City of Guelph Full time

Why Guelph:
**What we offer**
We offer competitive wages and comprehensive benefits to meet the needs of our diverse employees. Many of our positions offer:

- Paid vacation days, increasing with years of service
- Paid personal days;
- Hybrid and flexible work arrangements;
- Defined benefit pension plan with OMERS, including 100-per-cent employer matching;
- Extended health and dental benefits, including Health Care Spending Account;
- Employee and Family Assistance Program;
- Parental leave top up program;
- Learning and development opportunities including tuition assistance
- Employee recognition programs.

Position Overview:
**Key duties and responsibilities**
- Monitor, review, build learning modules and implement all legislative requirements regarding mandatory compliance-based training, including health and safety training and other legislatively required employee courses.
- Manage the City’s corporate training record system, perform needs analysis to identify required training by job type for every position in the organization, manage organization-wide gap reporting and compliance monitoring; design and implement the annual Corporate Policy Review training process, working in collaboration with training stakeholders and health & safety specialists.
- Prepare and present monthly gap reporting on legislative and corporate compliance training.
- Coordinate classroom and online training courses including booking of training rooms, vendors and maintaining training calendars.
- Responsible for registration, tracking and gap reporting on compliance training
- Liaise with the organization as needed, such as conducting training needs analysis for new positions, reporting on compliance training, and making training related recommendations to address skills gaps including licensing programs, leadership development programs, inclusion and equity programs.
- Coordination, implementation and administrative support for a Learning Management System, Infonet training registration system, JDE course code naming convention
- Maintain training records including data entry and reporting, maintain mass training record upload system and training course naming convention protocol to ensure appropriate tracking and training expiration monitoring.
- Schedule and support new hire orientations and onboarding processes, ensure onboarding materials are up-to-date and accurate, and coordinate onboarding process for full-time and seasonal staff.
- Administer the Human Resources intranet webpages; perform basic content maintenance and updates as required.
- Partner with local post secondary institutions to find synergies for learning and development opportunities for City staff including apprenticeships, leader development programs.
- Maintain high quality standards in the delivery of internal Human Resources services.
- Assist Human Resources divisions with special projects or events as assigned.
- Actively participate in process review, process improvement and process documentation.
- Develop standard operating procedures for corporate training systems.
- Perform miscellaneous job-related duties as assigned.

**Qualifications and requirements**
- Completion of post-secondary education in Human Resources, Adult Education or a related field.
- Experience coordinating and implementing learning and development activities.
- Understanding of general human resource procedures and practices including but not limited to: HRIS administration, handling of confidential or sensitive information and employee records.
- Excellent communications skills with the ability to effectively communicate and work collaboratively with a wide range of individuals including employees, agencies, external contacts and the public.
- Excellent interpersonal, collaborative and customer service skills and ability to respect and maintain a high level of confidentiality.
- A self-starter with good problem-solving skills.
- Organizational skills with the ability to manage multiple tasks in a demanding environment.
- Ability to maintain accuracy and work quality standards.
- Records and data management skills.
- Ability to work effectively in a team environment.
- Advanced computer skills with Microsoft Office (Word, Excel, PowerPoint & Outlook).
- Knowledge of the Occupational Health & Safety Act and employment related legislation.
- Experience developing e-learning modules using Adobe Captivate as well as experience implementing a Learning Management System (LMS) is an asset.

**Pay/Salary**
Non-Union Grade: 3: $64,685.24-$80,856.55

**How to apply

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