Clinical Learning and Development Specialist

6 months ago


Guelph, Canada St. Joseph's Health Centre Guelph Full time

**Clinical Learning and Development Specialist**

**Full-Time, Non-Union**

**#R/24-73**

**The Organization**:
St. Joseph’s Health Centre Guelph (SJHCG) is a faith-based organization that is part of St. Joseph’s Health System. We live by our CARE values: Compassion, Accountability, Respect, and Excellence, and embed person
- and family-centred care throughout our 240 long-term care beds, 106 hospital beds, and a variety of outpatient and community support services. Our staff complement of approximately 700 employees is committed to contributing to a healthy, safe, and respectful environment. If you are a passionate and highly motivated individual, looking to help us advance in our mission, vision and values, we look forward to you joining our team

**The Job Summary:
Reporting to the Manager of Organizational Development and Learning (OD+L) and in collaboration with OD+L colleagues, leadership, committees, and departments, the Clinical Learning and Development Specialist supports the ongoing learning and development of the SJHCG community by assessing needs, creating and delivering/providing opportunities that align with organizational and department goals. The Clinical Learning and Development Specialist serves as a role model and leader of professional behaviour, creating a positive culture of learning by supporting ongoing staff development and fostering empowerment through knowledge. This position will facilitate and lead the planning, development, implementation, and evaluation of learning opportunities designed to enhance clinical proficiency, influence quality improvement, and promote leadership and teamwork skills. As a practice and learning expert, the Clinical Learning and Development Specialist designs, develops, and facilitates continuous learning through education, coaching and mentoring grounded in adult education principles that promote innovative learning environments both in-person and virtually.

**Key Accountabilities & Success Criteria:
- Advances professional practice through integration and evaluation of professional standards through leadership, learning, and development, and assisting staff in the integration of research into practice.
- Participates in and supports the implementation of evidence-based practice and quality improvement initiatives.
- Utilizing adult learning theory to develop, design, and deliver interdisciplinary education including orientation of staff and students for specialized knowledge, skill development, and continuing education.
- Adapts a change management stance in all work, ensuring initiatives and programming is well-communicated, well-supported and relevant partners are included throughout the process.
- Collaborates with managers and directors to support staff performance and competency, developing tailored learning interventions to address clinical practice concerns, employee engagement and organizational culture.
- Facilitates the training and development of clinical staff (train the trainer) and offers support, in providing feedback and coaching to new staff when necessary.
- Coordinates the Learning Management System (LMS), maintaining employee education records, generating reports, creating interactive learning modules, liaising with vendors, and providing user support in conjunction with the Digital Health and Information Technology Department, as required.
- Leads the community of practice for the LMS to include administrators, educators, and reports to managers within the organization, including sharing best practices for creating and maintaining modules focused on optimizing the user’s learning experience.
- Responsible for working with OD+L team members, LMS administrators, and key stakeholders to plan, maintain and communicate LMS annual training.
- Coaches and mentors staff identifying and meeting their individual learning needs and pathways, acting as a valuable resource throughout the process.
- Supports ad hoc administrative duties of the OD+L department as required.
- Leads skills-development projects that contribute to enhancing the professional practice to build and maintain competency within teams.
- Administers the development, maintenance, and revision of educational resources, ensuring alignment with research-based practice, policies, and procedures.
- Acts as a content expert for the review of clinical policies and procedures.
- Supports organizational rollout of clinical equipment by supporting product evaluation, and development of clinical equipment education and training programs.
- Acts as a consultant to the OD+L Team, offering expertise on practice issues and functioning as a role model, resource, and change agent.
- Provides support in developing program and initiatives that enhance employee engagement organizational culture, including equity, diversity, and inclusion (EDI) and resilience initiatives, with a focus on connecting with clinical staff.
- Leads the skill gap assessment, design, development, delivery, an



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