Coordinator, Staff Travel

2 months ago

Toronto, Canada Porter Airlines Inc. Full time

Job Summary:
This position is responsible for assisting Porter employees with their business and leisure travel arrangements in adherence to Porter's staff travel policy. This position reports to the Vice President of Revenue Management.

Duties & Responsibilities:

- Setup profile of new staff members in the Staff travel system including staff and their dependents.
- Coordinate and create business travel bookings for approved requests with the objective of balancing the travel expenses with staff preferences.
- Handle other airline duty travel requests on Porter’s flights.
- Enable and configure partner airlines’ staff benefits using the industry standard myIDTravel portal.
- Coordinate with the crew resources and other operational departments to meet their needs for crew movements across Porter’s network.
- Audit staff bookings against the staff travel policy and escalate violations to the People and Culture team for appropriate action.
- Manage the Friends and Family discount program for Porter staff travel.
- Work closely with People and Culture department to maintain and update the staff travel policy in tune with employee needs.
- Regularly benchmark Porter’s staff travel policy and benefits against other airlines to ensure the benefits are aligned to the industry.
- Assist the sales, marketing and communications teams with creation of special flight vouchers for promotional purposes.
- Ability to work efficiently in a remote work environment.
- Active participation in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand comply and promote the Company Safety Policy.
- Ensure Company Values are engrained in day-to-day operations.
- Other duties as assigned.

Behavioural Competencies:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.**Teamwork**: Working collaboratively with others to achieve organizational goals.**Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).**Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.**Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.**Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications:

- Post-secondary degree with focus on customer service is required.
- Advanced proficiency in Collaboration tools is required.
- Strong organizational skills with demonstrated ability to meet deadlines in high pressure environment.
- Strong communications skills and ability to multi-task is essential.

Company Description:

  • Air Travel Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Direct Travel Full time

    About the RoleWe are seeking a skilled Air Travel Coordinator to join our team at Direct Travel. In this role, you will be responsible for coordinating air travel arrangements for large incentive programs and business meetings.Job SummaryThe successful candidate will have a minimum of 4 years' experience working in the meetings and incentives industry,...

  • Senior Travel Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Twil Travel Full time

    Job SummaryTWIL Travel is a boutique travel consultancy specializing in high-end leisure travel. We are seeking a highly organized, detail-oriented, and tech-savvy individual to manage our portfolio of discerning luxury travelers.Key ResponsibilitiesOversee the full travel planning cycle, including tracking proposals, following up on open inquiries and...

  • Travel Operations Coordinator

    1 month ago

    Toronto, Ontario, Canada Twil Travel] Full time

    OverviewTwil Travel is seeking a highly skilled Travel Clerk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of travel services.Key ResponsibilitiesSome of the key responsibilities of this role include:Coordinating travel arrangements for clientsManaging travel documentation and...

  • Senior Air Travel Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Direct Travel Full time

    Job OverviewWe are seeking a skilled Senior Air Travel Coordinator to join our team at Direct Travel. As a key member of our operations team, you will be responsible for coordinating air travel arrangements for large incentive programs and business meetings.About the RoleThis is a hybrid role that requires working in the office two days per week and from...

  • Air Travel Coordinator Specialist

    3 weeks ago

    Toronto, Ontario, Canada Direct Travel Full time

    About the RoleWe are seeking a highly skilled Air Travel Coordinator Specialist to join our team in Toronto, Canada.Job SummaryThe successful candidate will be responsible for coordinating air travel arrangements for large incentive programs and business meetings. This is a hybrid role that requires working in the office two days per week and working from...

  • Crew Travel Coordinator

    6 months ago

    Toronto, Canada Sunwing Travel Group Full time

    **Join us in making vacation dreams come true!** **About Us**: **The Opportunity**: Are you searching for a fun, passionate, travel-loving team? -Sunwing has the EPIC work culture you have been searching for. We are currently looking for a **Crew Travel Coordinator **to join us in making vacation dreams come true. As the **Crew Travel Coordinator, **you...

  • Travel Experience Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Splendid Canada Travel Full time

    Job Title: Travel Experience CoordinatorWe are seeking a skilled Travel Experience Coordinator to join our team at Splendid Canada Travel.About the Role:The ideal candidate will be responsible for coordinating and guiding tours of cities, waterways, and industrial establishments. This role requires excellent communication and interpersonal skills, as well as...

  • Air Travel Consultant

    5 months ago

    Toronto, Canada Travel Edge Full time

    **Travel Edge** is the largest luxury-focused travel agency in North America with over 750 advisors, planners and travel experts specializing in Leisure, Corporate & Events travel. At Travel Edge we believe in the power of travel, our people, the technology they use, and giving back to the communities in which we operate. Our luxury advisors are at the core...

  • Travel Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Twil Travel Full time

    Job OverviewWe are seeking a highly skilled Travel Operations Manager to join our team at Twil Travel. This is a permanent full-time position with a competitive salary and benefits package.Estimated Salary Range:$60,000 - $80,000 per year, depending on experience.Key ResponsibilitiesCoordinate activities with other work units or departments to ensure...

  • Travel Operations Manager

    3 weeks ago

    Toronto, Ontario, Canada Twil Travel Full time

    Job Title: Travel Operations ManagerJob Summary:We are seeking a highly organized and detail-oriented Travel Operations Manager to join our team at Twil Travel. In this role, you will be responsible for coordinating travel activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers...

  • Corporate & Leisure Travel Coordinator

    5 months ago

    Toronto, Canada Worldgo Travel Management Full time

    Worldgo Travel Management has an exciting opportunity for a **Corporate & Leisure Travel Coordinator **to join our team. Advance your career in a young and empowering organization, with a people-first corporate culture! If you’re looking for a challenging but fun career in travel, with plenty of opportunity for growth, then look no further than...

  • Corporate Travel Professional

    3 weeks ago

    Toronto, Ontario, Canada Direct Travel Full time

    **Travel Program Expertise**We are seeking a skilled Corporate Travel Advisor to join our Canada West Region Team at Direct Travel. As a key member of our team, you will be responsible for delivering exceptional travel experience to our clients by providing comprehensive travel arrangements that meet their individual needs and company policies. **Key...

  • Senior Travel Advisor

    2 months ago

    Toronto, Canada Twil Travel Full time

    TWIL Travel is a Toronto-based boutique travel consultancy specializing in high-end leisure travel. We are seeking a highly organized, detail-oriented, and tech-savvy individual who thrives in a fast-paced forward-thinking environment. In this role, you will provide comprehensive support to the agency owner, assisting in managing the travel...

  • Luxury Travel Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Twil Travel Full time

    At Twil Travel, we are seeking an experienced Luxury Travel Operations Manager to join our team in Toronto. This is a hybrid home/office role with a competitive salary of $60,000 - $80,000 per year, depending on experience.About the RoleThis is a high-end leisure travel consultancy specializing in luxury travel experiences. We are looking for a highly...

  • Luxury Travel Manager Position

    2 weeks ago

    Toronto, Ontario, Canada Twil Travel Full time

    Twilight Luxe seeks a seasoned travel professional to oversee the management of our discerning luxury clients and provide exceptional leadership to our team of travel advisors.As a Luxury Travel Manager, you will be responsible for overseeing the full travel planning cycle, from initial client inquiries to post-trip follow-up. This includes coordinating and...

  • Corporate Travel Advisor

    6 months ago

    Toronto, Canada Direct Travel Full time

    Corporate Travel Advisor - Hybrid - Embark on the next step in your career journey with Direct Travel! - As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing...

  • Corporate Travel Consultant

    4 weeks ago

    Toronto, Canada Globespan Travel Management Full time

    **About Globespan Travel Management** The Evolution of Travel Management - that’s who we are. Headquartered in Canada, Globespan Travel Management is a privately owned and operated corporate travel management firm. Boasting more than 50 years in business, we are integral part of an award-winning Canadian Travel Group. With wholly owned offices in...

  • Travel Operations Manager

    2 weeks ago

    Toronto, Ontario, Canada Holiday Seasons Travel Full time

    Holiday Seasons Travel is currently seeking a seasoned professional to fill the role of Travel Operations Manager. In this position, you will oversee the daily operations of our travel agency, ensuring seamless customer experiences and maximizing efficiency in all aspects of business.The ideal candidate will possess strong leadership skills, with the ability...

  • Travel Industry Manager

    2 weeks ago

    Toronto, Ontario, Canada GULLIVERS TRAVEL (PVT) LTD Full time

    GULLIVERS TRAVEL (PVT) LTD is seeking a skilled Reservations Supervisor to join our team.The successful candidate will have the opportunity to work in a fast-paced environment, managing reservations and coordinating travel arrangements for clients.The estimated salary for this role is $45,000 - $60,000 per annum, depending on experience.Job Description:We...

  • Tourism and Travel Assistant

    6 months ago

    Toronto, Canada Travel and Tourist International Full time

    **Description** We are seeking an enthusiastic and customer-oriented Online Travel Assistant to join our Information Technology and Services team. As an Online Travel Assistant, you will play a crucial role in delivering exceptional service to our online travel platform users. You will be responsible for assisting customers in planning and booking trips,...