Travel Consultant

3 months ago

Toronto, Canada Prestige Travel Group Full time

We are growing

Busy well established professional consultancy company with real estate, travel and marketing divisions, is seeking a professional executive administrative assistant to work closely with the senior management team. This opportunity could also be very well suited to anyone looking to be exposed to travel, sales, start-ups and entrepreneurship. Assist in the planning, creation and publication of relevant and impactful communications for external audiences as well as for the sales team. Produce client engagement communications that reinforce the corporate brand.

Assist with day to day office functions, handling phone calls, document creation and other administrative paperwork. This individual will also function as a travel consultant.

This is a critical role that requires sound organization and office management abilities, and a high degree of adaptability in helping with special projects in other areas (i.e., office town hall meetings, company and client events, etc.).

**Requirements**:

- 2-4 years in an office administration role
- 1-2 years of Travel Agency experience
- Detail oriented
- Must be able to multi-task and prioritize
- Thrive in a team setting and always willing to help others
- Know when to trust your instincts and when to ask for help.
- Proactive, driven, entrepreneurial and action-oriented individual who can accomplish goals
- Bring a positive attitude into everything you do
- Excellent communication skills both written and oral
- Excellent organizational skills
- Ability to deliver effective materials on complex topics
- Creativity, enthusiasm and willingness to learn
- Personal initiative, ability to manage competing timelines/stakeholders with a strong sense of urgency, and ability to adapt to a changing and demanding environment
- Previous experience consulting with individuals at various levels
- University education or equivalent formal post-secondary education with a degree in Communications, Marketing, Business, or Travel and Tourism
- Webdesign / bloggingexperience
- Marketing and Design
- Writing and social media skills
- Working knowledge of digital marketing activities and corporate communications practices
- Active social media presence and strong knowledge of popular platforms such as Facebook, YouTube, Twitter, Instagram and LinkedIn
- Knowledge and/or experience in: Adobe Creative Suite - Photoshop, In Design, Illustrator, HTML. Dreamweaver etc.
- Kickstarter campaign familiarity
- TICO certification completion is desired

**Responsibilities - Office Administrator Duties**
- Responsible for providing administrative support to executive-level individuals
- Responsibilities include assisting in the management of schedules, handling calls from both internal and external sources, typing correspondence including letters, memos, forms, policies and procedures and managing confidential information in a professional manner
- Prepare and provide reporting as needed
- Schedule and coordinate all required resources for meetings
- Assist in the creation of promotional materials
- Assist with web travel research, blogs, social media updates
- Create marketing flyers and coordinate with suppliers as needed
- Handle additional administrative tasks as necessary
- Providing strategic administrative and project management support.
- Researching, prioritizing, and following up on incoming issues and concerns addressed to the senior management team
- Prioritizing conflicting needs; handle matters expeditiously, proactively, and follow through on projects to completion, often with deadline pressures

**Responsibilities - Travel Consultant duties (TICO certification required)**
- Sell: Match client needs to products; make recommendations; overcome objections, close the sale
- Work as a team player in a web-based environment
- Follow up on existing and past inquiries to foster client relationships
- Sell a full range of products and destinations (cruise, air, package and FIT), including preferred suppliers, the collection of professional fees and the selling of insurances
- Prepare complex itineraries with a mix of products
- Self-promote and build a client base via social media and customer relationship development
- Participate in on-going training and professional development
- Provide outstanding customer service to internal and external customers, with an emphasis on building long-term relationships with new and existing customers

**Job Types**: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Communication skills: 1 year (preferred)
- Business development: 1 year (preferred)
- Customer service: 1 year (preferred)
- Travel Sal

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