Corporate Travel Advisor

7 months ago

Toronto, Canada Direct Travel Full time

Corporate Travel Advisor - Hybrid
- Embark on the next step in your career journey with Direct Travel
- As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

This is a hybrid position at the Toronto office and will be in-office 3 days a week.

Expedition Expectations- Operate within detailed procedures
- Interact with traveler or travel arranger and provides 1st level of support for customer service and technical issues
- Ensure compliance of a clients travel policy while utilizing preferred vendors
- Follow company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
- Attend staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative working environment
- Work with hotel, car, rail to ensure client customer satisfaction
- Perform other duties as assigned
- Passport to Success- Minimum two (2) years’ experience providing domestic and international travel arrangements
- Demonstrate in-depth knowledge of airline ticketing rules and regulations
- Exceptional ability in producing lowest logical airfare within client’s policy
- Excellent working knowledge of exchanging, reissue of tickets
- Must be able to read, understand and follow client travel policies and guidelines
- Superior customer service skills
- Meet and exceed required performance standards
- Accurate and detail oriented
- Work well under pressure and can deal with change and adversity
- Working knowledge of Microsoft Office, including Word and Excel
- Works well unsupervised as well within a group

Benefits OnboardIn addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: About Direct Travel
- Direct Travel is an EOE/AA/Veteran/People with Disabilities employer._

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.

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