Sales Executive
7 months ago
**Additional Information** Social and Large Group Catering Sales
**Job Number** 23216575
**Job Category** Sales & Marketing
**Location** Delta Hotels Guelph Conference Centre, 50 Stone Road West, Guelph, ONT, Canada VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Handles customer inquires and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE**
**Education and Experience**
**Required**:
- High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred**:
- Large group sales experience.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales.
- Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.
- Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.
- Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals.
- Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office.
- Develops group sales revenue and operation budgets, and provides forecasting reports.
- Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market.
- Assists with selling, implementation, and follow-through of group sales promotions.
- Attends pre
- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
- Provides accurate, complete, and effective turnover to Event Management.
- Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
- Conducts site inspections, as required.
- Monitors same day selling procedures to maximize room revenue and control hotel occupancy.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loya
-
Sales Executive
7 months ago
Guelph, Canada PROS Full timeReporting to the RVP of Sales, the Sales Executive is the primary direct sales team member who works to prospect, manage and close new business opportunities for enterprise-wide PROS solutions with organizations across a variety of key strategic industries/verticals in the B2B space. Supporting the Sales Executive is a high-performance team of professionals...
-
Guelph, Ontario, Canada Connect Tech Inc. Full timeAbout the RoleWe are seeking an experienced Executive Director to lead our sales and business development efforts. As a key member of our leadership team, you will be responsible for implementing sales objectives and driving revenue growth.
-
Accounts/Sales Executive
3 weeks ago
Guelph, Canada Guelph INFINITI Full timeJoin a Winning Team & Expand your Potential!Guelph Infiniti is looking for progressive-minded individuals with sales experience and proven sales credentials.This is a prime opportunity to strengthen your sales career by joining a successful organization with success and strong support systems.We are looking for career-oriented candidates with a strong...
-
General Sales Manager
2 months ago
Guelph, Canada AutoCanada Inc. Full time**RightRide Guelph** is in pursuit of the next level in automotive excellence and, as the industry evolves & our story continues to transform, we are looking for an experienced full-time **General Sales Manager **to join us in writing our next chapter! You will lead/execute our new/used vehicle sales strategy, drive results in F&I, customer retention, & team...
-
Sales Specialist
3 months ago
Guelph, Canada Eco Residental Roofs & Commerical Shelters Inc. Full time**Responsibilities**: - Executes national strategic initiatives for the Food & Packaging Industry - Manages the price policy and customer conditions in line with the company policies and in collaboration with the manager - Effectively handles strategic accounts and achieves agreed sales targets - Coaches and trains the team (i.e., Sales Engineers, and...
-
Sales Manager
6 months ago
Guelph, Canada AutoCanada Inc. Full time**Job Title**:Sales Manager **Department**:Sales **Location**:Guelph, ON **Classification**: Full Time, Onsite **AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced **Sales Manager **to work at **Guelph Hyundai** This is your opportunity to get your foot in the door with an automotive group that believes...
-
Sales Manager
3 weeks ago
Guelph, Canada Fill it Forward Full time**Sales Manager** **Who is Fill it Forward**: At Fill it Forward, we create reusable products, interactive technologies, and global giving initiatives that inspire the world to reuse. Choosing to reuse is a simple act of generosity that shows love for our planet and its people. Together with 1000+ organizations, we have helped fund hundreds of charitable...
-
Sales Manager
6 months ago
Guelph, Canada AutoCanada Inc. Full time**AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced Sales Manager to work at **Guelph Hyundai** This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across...
-
Sales Administrator
4 months ago
Guelph, Canada RLB LLP Full timeThe Sales Administrator will collaborate with Ontario Pork's specialized Sales Team and work with internal resources to support growing customer base. As part of the Sales team at Ontario Pork, the Sales Administrator will help maintain all operational aspects of member services, while fostering productivity by developing key internal and external...
-
Business Development Executive
4 months ago
Guelph, Canada Controlled Logistics Ltd Full timeControlled Logistics is a global logistics firm tailored to meet all your shipping needs, whether by rail, road, or sea. **Responsibilities**: - Identify new market opportunities and develop strategies to drive business growth - Build and maintain strong customer relationships - Negotiate and close deals that promote sustained revenue growth - Utilize our...
-
Sales and Business Development Manager
7 months ago
Guelph, Canada Hy Grade Steel Roofing System Full time**Sales and Business Development Manager** Are you an enthusiastic and motivated individual with a passion for driving sales and business growth? Do you thrive in a dynamic environment where you can actively contribute to the success of a team? If so, we have an exciting opportunity for you! **About Us**: For over 35 years, we have been a leader in the...
-
Luxury Sales Associate
6 months ago
Guelph, Canada Knar Jewellery Full time**Responsibilities**: - Provides a personalized shopping experience with knowledge, passion and confidence - Provides exceptional after-sales service - Networks and clienteles to attract, build and develop strong relationships with new and existing clients - Works collaboratively with colleagues and contributes to a positive, harmonious work environment -...
-
Sales Manager
6 months ago
Guelph, Canada Wasteco Full timeThis position is based in Guelph, ON and will oversee both our Guelph and Hamilton markets. ***: The Sales Manager is responsible for planning, organizing, directing and coordinating the activities of the sales function for an assigned division to effectively execute sales strategies that will maximize sales volume, drive targeted profitable growth and...
-
Commissioned Sales Professional
1 month ago
Guelph, Ontario, Canada Canadian Appliance Source Full timeAre you passionate about sales and customer service? Do you have a knack for building relationships and driving results? We're seeking a highly motivated Sales Associate – Major Home Appliances to join our team at Canadian Appliance Source. In this role, you will be responsible for providing exceptional customer experiences, selling major home appliances,...
-
Territory Account Executive
6 months ago
Guelph, Canada Toast Full timeToast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Running a restaurant is tough. It takes guts and determination to be in this business. It takes a love of the rush, a commitment to the any-time shift, and a knack for making magic from the...
-
Sales Representative
6 months ago
Guelph, Canada Bluewater Energy Inc. Full time**Who is Bluewater Energy?**: Bluewater Energy delivers premium smart energy solutions through exceptional client experiences that empower sustainable living and accelerate the transition to low-carbon communities. We are a Custom Home Energy Solutions that provide automated power distribution, improve lifestyle, lower costs, and add resiliency, while...
-
Sales Analyst
2 weeks ago
Guelph, Canada Mars Full timeThe Sales Analyst will support the National Accounts Team, ensuring all operational needs of the business are executed effectively and efficiently to deliver on overall segment objectives and mutually aligned customer business plans. The Sales Analyst will also support the SRM Team with promotional post analysis and recommendations around promotional...
-
Senior Sales Operations Analyst
2 months ago
Guelph, Canada Elby Professional Recruitment Inc Full timeOur client in Guelph is a large and growing service provider, and they are looking for a SR Analyst Sales Operations who will work cross functionally with other departments while helping achieve sales targets through revenue analysis. This is a hybrid opportunity with expectation to be in the office 3 days a week! What our client has to offer: ...
-
Outside Sales Representative
6 months ago
Guelph, Canada Huber Window Cleaning Inc. Full timeJoin Huber Window Cleaning, a leader in the Window Cleaning industry, as a motivated sales professional. You'll tap into rapidly growing markets with a vast pool of potential clients, immediately enhancing your income and experiencing exciting new challenges that will utilize your full skill set. **Who You Are**: - A proactive "Hunter", always on the...
-
Data-Driven Sales Insights Specialist
5 days ago
Guelph, Ontario, Canada Elby Professional Recruitment Full timeElby Professional Recruitment is seeking a highly skilled Data-Driven Sales Insights Specialist to join our team in Guelph. This exciting opportunity will involve working cross-functionally with various departments to drive sales targets through revenue analysis.This hybrid role requires you to be in the office for 3 days a week and offers a competitive...