Night Auditor/front Desk Agent

6 months ago


North Bay, Canada Homewood Suites by Hilton North Bay Full time

**MUST CURRENTLY RESIDE IN NORTH BAY**

**RESPONSIBILITIES INCLUDE BUT NOT LIMITED TOO**:

- Administer all night audit functions
- Balance all revenue and settlement accounts nightly
- Ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures
- Maintain files and reset the system for the next day of operations
- Follows up on requests and problems promptly
- Provide excellent customer service to all guests
- Welcome and greet all guests, check in and check out procedures
- Answer guest inquiries and provides assistance in a professional manner
- Answer all incoming phone calls and take reservations
- Check reservations in and out
- Light cleaning of Lobby and Public Areas
- Assist with Breakfast Preparation
- Accurately follows cash handling procedures
- Adhere to all department and Company policies and procedures.
- Ensure guests security by the proper handling of guest room keys and personal information
- Perform any other job related duties as assigned

**CANDIDATE REQUIREMENTS**:

- Passion for customer service, enthusiastic, detail oriented, computer literate, fast learner.
- Organized and able to work in a fast-paced, multi-task environment
- Proficient using a computer, good knowledge of excel and basic accounting principles
- Excellent communications skills, written and oral
- Works well under pressure in a changing environment.
- Ability to work with mínimal supervision.
- Able to stand for an 8 hour shift
- Must be able to work days, evenings, overnights including weekends and holidays
- Shifts will be 7:00am-3:00pm, 3:00pm-11:00am and 11:00am to 7:00 am approximately. **Must be available to train/work all shifts**

**$1.00 premium for Night Audit Shifts**

**Job Types**: Part-time, Permanent

Pay: $16.55 per hour

Expected hours: No less than 16 per week

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Night shift
- On call
- Weekends only

Ability to commute/relocate:

- North Bay, ON P1B 2T3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- hotel front desk: 1 year (required)

Work Location: In person


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