Part-time Night Auditor/front Desk Clerk
7 days ago
**Job Overview**
**Responsibilities**
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage check-in and check-out processes smoothly and efficiently.
- Handle guest inquiries, requests, and complaints with professionalism and courtesy.
- Operate phone systems to answer calls promptly and direct them appropriately.
- Maintain accurate records of guest information and reservations.
- Provide information about hotel services, local attractions, and amenities.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Process payments and manage billing inquiries accurately.
- Uphold hotel policies and procedures while ensuring guest privacy.
**Requirements**:
- Previous experience in guest services or front desk operations preferred.
- Strong customer service skills with a focus on hospitality.
- Excellent phone etiquette and communication abilities.
- Ability to multitask effectively in a busy environment.
- Proficiency in using phone systems and basic office equipment.
- Multilingual or bilingual skills are highly desirable to assist diverse guests.
- Strong attention to detail and problem-solving skills.
- Flexibility to work various shifts, including weekends and holidays.
Join our team as a Night Auditor/Front Desk Agent where you can make a difference in our guests' experiences while growing your career in the hospitality industry
**Job Type**: Part-time
Pay: $17.20-$18.00 per hour
Expected hours: 16 per week
**Benefits**:
- Flexible schedule
Schedule:
- Monday to Friday
- Night shift
- Weekends as needed
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
Application deadline: 2024-12-09
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