Night Auditor

1 week ago


Thunder Bay, Canada Best Western, Thunder Bay Crossroads Full time

**Job Overview**

**Responsibilities**
- Perform nightly audits of financial transactions and ensure accuracy in billing.
- Handle check-ins and check-outs for guests during the night shift.
- Provide excellent customer service by addressing guest inquiries and resolving issues promptly.
- Maintain the front desk area, ensuring it is clean and organized.
- Process payments and manage cash drawers accurately.
- Prepare daily reports on hotel occupancy, revenue, and other key metrics.
- Communicate effectively with other departments to ensure guest satisfaction.
- Monitor security systems and ensure the safety of guests and property during overnight hours.

**Skills**
- Strong customer service skills with a focus on hospitality.
- Proficiency in front desk operations and guest services within a hotel environment.
- Excellent phone etiquette and familiarity with phone systems.
- Multilingual or bilingual abilities are a plus to cater to diverse guests.
- Attention to detail with strong organizational skills.
- Ability to work independently during night shifts while maintaining professionalism.
- Previous experience in a similar role is preferred but not required.

Join our team as a Night Auditor, where you will contribute to creating memorable experiences for our guests while ensuring the operational success of our hotel during nighttime hours.

Pay: $18.07-$18.82 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Application deadline: 2025-01-01


  • Night Auditor

    3 months ago


    Thunder Bay, Canada The Court House Hotel Full time

    *Overview* We are seeking a dedicated Night Auditor to join our team in the hospitality industry. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the night hours. *Duties* - Perform front desk duties including check-in, check-out, and assisting guests with inquiries - Handle phone calls and reservations - Conduct...

  • Night Auditor

    6 months ago


    North Bay, Canada Best Western North Bay Full time

    A Night Auditor, or Hotel Night Auditor, is the first point of contact in late-night hotels. Their duties include acting as a Front Desk Agent, balancing accounts from shifts and assisting hotel guests with requests. - Auditing, balancing, and verifying daily revenue documentation - Managing the hotel’s inventory of reservations, room assignments, and...


  • Thunder Bay, Canada Comfort Inn Thunder Bay - InnVest Hotels Full time

    NIGHT AUDITOR REPORTS TO GENERAL MANAGER THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A nimble team where everyone...


  • Thunder Bay, Canada Silver Hotel Group Full time

    Night Auditor We are currently hiring a Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. What We Offer Work with like-minded team members who are passionate about their...

  • Night Auditor Days Inn

    7 months ago


    Thunder Bay, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...

  • Night Auditor

    6 months ago


    Thunder Bay, Canada Best Western Thunder Bay Crossroads Full time

    Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experience superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout as well as balancing credit...


  • Thunder Bay, Canada Superior Shores Hotel BW Signature Collection By Best Western Full time

    * Answering reservation calls and inquiries regarding the hotel - Issues correct keys to registered guests - Other responsibilities as assigned - Knowledge of Visual Matrix - preferred - Customer service skill - must 1 year(s) experience - Shifts will include evenings, weekends, overnight, and holidays. This position is full-time or part-time, contract with...


  • North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY** **PRIMARY SHIFT IS 11PM-7AM SATURDAYS AND SUNDAYS, however** **MUST BE AVAILABLE TO TRAIN AND WORK ALL OTHER SHIFTS 7AM-3PM AND 3PM-11PM AS NEEDED** **Overview** We are seeking a Night Auditor/Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and...


  • Thunder Bay, Canada Superior Shores Hotel BW Signature Collection By Best Western Full time

    Superior Shores Hotel, BW Signature Collection by Best Western - Answering reservation calls and inquiries regarding the hotel - Issues correct keys to registered guests - Other responsibilities as assigned - Knowledge of Visual Matrix - preferred - Customer service skill - must 1 year(s) experience - Shifts will include evenings, weekends, overnight, and...

  • Hotel Night Auditor

    3 months ago


    Thunder Bay, Canada Best Western Plus Norwester Hotel & Conference Centre Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 24 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Urban area - Hotel, motel, resort - Resort **Tasks**: - Register arriving guests and assign rooms - Resolve complaints and claims - Process...

  • Hotel Night Auditor

    7 months ago


    Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 37.5 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Urban area - Hotel, motel, resort - Resort **Tasks**: - Register arriving guests and assign rooms - Resolve complaints and claims -...


  • North Bay, Canada Homewood Suites by Hilton North Bay Full time

    **MUST CURRENTLY RESIDE IN NORTH BAY** **RESPONSIBILITIES INCLUDE BUT NOT LIMITED TOO**: - Administer all night audit functions - Balance all revenue and settlement accounts nightly - Ensure that all daily transactions are reconciled and accounted for in accordance with set policies and procedures - Maintain files and reset the system for the next day of...


  • North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY AND BE AVAILABLE FOR ALL SHIFTS** **7AM-3PM/3PM-11PM/11PM-7AM** **Overview** We are seeking a Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and enjoy interacting with people, this role is perfect for you. **Guest Service Representative...


  • North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY AND BE AVAILABLE FOR ALL SHIFTS** **7AM-3PM/3PM-11PM/11PM-7AM** **Overview** We are seeking a Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and enjoy interacting with people, this role is perfect for you. **Guest Service Representative...


  • North Bay, Canada Homewood Suites by Hilton, North Bay Full time

    **MUST RESIDE IN NORTH BAY AND BE AVAILABLE FOR ALL SHIFTS** **7AM-3PM/3PM-11PM/11PM-7AM** **Overview** We are seeking a Guest Service Agent to join our team and provide exceptional customer service to our guests. If you have a passion for hospitality and enjoy interacting with people, this role is perfect for you. **Guest Service Representative...


  • North Bay, Canada Holiday Inn Express & Suites North Bay Full time

    **THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...

  • Guest Service Manager

    6 months ago


    North Bay, Canada Vrancor Full time

    **POSITION AVAILABLE: Guest Service Manager** **REPORTS TO**:General Manager** **LOCATION: Homewood Suites by Hilton North Bay** **ADDRESS: 495 Oak Street West North Bay, ON P1B 2T3** **Description** JOB SUMMARY: Under the general guidance of the Hotel General Manager and within the limits of establishing Homewood Suites by Hilton North Bay policies and...