Office Administrator

7 months ago


Long Sault, Canada Sunset Cove Retirement Full time

The Office Administrator is responsible for all aspects of office routines and clerical duties for residents and employees in the Home.

Hours of work will be 10am-6pm Monday to Friday, with the occasional weekend required.

**Key Responsibilities**:

- Provides initial face-to-face and direction to visitors and telephone callers.

**Marketing and Occupancy**:

- Welcomes and orients new residents, family and guests.
- Responds to inquiries from potential residents, family members and guests.
- Answers telephone.
- Sorts incoming mail daily for distribution to residents and all departments. Manage outgoing mail.
- Types correspondence including confidential material; Composes correspondence that does not require General Manager’s attention.
- Assists with sales and marketing for the home.

**Office**:

- Assists with payroll related duties.
- Organizes workflow through administrative office.
- Co-ordinates meetings and schedules appointments.
- Completes routine forms as required or directed.
- Effectively maintains inventory of office supplies.

**Other**:

- Undertakes all other responsibilities as assigned by the General Manager.
- Is aware of employees and supervisor’s responsibilities and follows all health and safety policies and procedures.
- Works safely to reduce the risk of injury to self, co-workers, and residents.
- Is alert to, remedies, and promptly reports all actual or potentially hazardous situations.
- Wears personal protective equipment (or clothing) as required by task, MSDS, or home policy.
- All other related duties as assigned.

**Qualifications: Education/Experience**:

- Experience in customer service roles.
- Office setting experience.

**Skills and Abilities**:

- Empathy for and understanding of the needs of the elderly and/or disabled.
- Good communication skills; both oral and written. Demonstrated public relations skills.
- Must possess the ability to exercise tact and diplomacy in dealing with residents, staff and visitors.
- Good computer skills including Microsoft Word, Outlook and Excel.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $19.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Day shift

Work Location: In person


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