Receptionist

3 months ago


Courtenay, Canada Trotman Auto Group Full time

**Do you have what it takes to join one of Canada's Best Managed Companies?**

Trotman Auto Group is seeking a customer service oriented individual to join their team as Receptionist. We offer a great benefit package, fun & energetic environment and easy hours to accommodate a work/life balance. If you are looking to join a fun team, and a company that supports your growth, this is the role for you

**About the Role**

**Schedule**: Full-Time** - Monday to Friday - 8:00am - 4:30pm

**Salary**: $18 - $22/hr (depending on experience)

**Primary Duties and Responsibilities**:

- Efficiently help customers (internal and external) with the highest level of service
- Answer and direct all incoming telephone lines on a multi-line switchboard
- Service all client inquiries in a prompt and effective fashion
- Communicate customer feedback and concerns to all appropriate parties and supervisors
- Perform basic bookkeeping, filing, and clerical duties
- Take payments for services and product
- Submit weekly stationary and business cards orders as necessary
- Prepare correspondence and documents as necessary
- Organize catering and assist in dealer related functions, private sales, employee engagement events
- Manage petty cash and receipts, balance and log into spreadsheet
- Manage new and used vehicle stock in process

**Qualifications**:

- Minimum of 2 years of previous Reception experience in a fast-paced environment
- Must have previous experience managing a multi-line switchboard
- Previous automotive experience is an asset but is not required
- Knowledge of administrative and clerical procedures
- Ability to effectively respond to and meet the needs of a diverse client base
- Strong communication skills
- Excellent customer service skills with the desire to exceed expectations

**About us**:
Trotman Auto Group is an industry-leading, diversified dealer group representing twelve major OEM brands through eleven dealerships located across British Columbia. We have been recognized as **one of Canada’s Best Managed Companies** for overall business performance, innovation, and sustained growth. Our vibrant culture is the fabric of our world-class team of automotive professionals.

At TAG, we lead with our core values and are deeply committed to delivering exceptional customer experiences. We are invested in enriching our communities and appreciate that our customers entrust us with one of their most important purchase decisions. We work hard to earn their loyalty. We are known to have a palpable "buzz" when you walk into one of our stores with breakaway spirit and organizational excellence.

Our business is a people business, and we constantly invest in our team’s development. We operate our own **TAG University and TAG Leadership Academy**, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led.

**Careers with Trotman Auto Group provide**:

- In-house training from our exclusive TAG University and TAG Leadership Academy
- Among the best pay in the automotive industry
- Great benefits for full-time employees
- Advancement within TAG
- Close-knit team and exciting environment


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