Medical Receptionist

The Macdonald Centre for Natural Medicine **(MCNM)** in downtown Courtenay is hiring a full time receptionist.

**MCNM is **a well-established and reputable naturopathic medical clinic dedicated to providing holistic healthcare solutions to our valued patients. Our clinic is committed to excellence in patient care, and we are seeking a highly capable and compassionate receptionist to join our team. We offer a supportive and positive work environment with a long history of retaining and growing our staff members.

**Responsibilities**:

- Greet patients warmly, check them in for their appointments, and assist them in a caring and professional manner.
- Schedule appointments accurately and manage the clinic's appointment calendar effectively.
- Reconciling daily financial transactions
- Organize and maintain patient files, ensuring confidentiality and accuracy in filing, prepping, and storing records.
- Prepare and mix tinctures as per prescribed guidelines and ensure proper labelling and storage.
- Process and fulfill mail orders promptly, ensuring accurate packaging and shipping.
- Cultivate a positive and welcoming atmosphere, fostering a team-oriented environment with staff and tenants.
- Utilize sales skills to engage potential patients, highlighting the benefits of naturopathic medicine and our services.
- Demonstrate excellent attention to detail in managing various tasks simultaneously.
- Uphold confidentiality and ensure compliance with privacy regulations.

**Qualifications**:

- High school diploma or equivalent; additional certification in healthcare administration or related field is a plus.
- Proven experience as a receptionist or in a similar role, preferably in a healthcare or wellness setting.
- Excellent communication skills, both verbal and written, with a friendly and professional demeanour.
- Strong organizational skills with a keen eye for detail and the ability to manage multiple tasks efficiently.
- Sales experience and the ability to effectively communicate the benefits of naturopathic medicine to potential patients.
- Trustworthy and able to handle confidential information with discretion.
- Strong work ethic, reliability, and the ability to make decisions in sensitive situations.
- Ability to work independently while maintaining a positive attitude and team spirit.
- Flexibility to work full-time and take holidays when the clinic is closed.
- Genuine interest in naturopathic medicine and a passion for promoting holistic health.

Pay: From $24.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- receptionist: 1 year (required)

**Location**:

- Courtenay, BC (required)

Work Location: In person