Hotel Receptionist

Are you passionate about delivering exceptional customer service? We are seeking a highly motivated and organized Hotel Guest Services Attendant to join our team at Kingfisher Oceanside Resort & Spa Ltd. The ideal candidate will have a strong focus on client satisfaction, excellent communication skills, and the ability to work in a fast-paced environment.

• Serve food and beverages to guests, ensuring a high level of customer satisfaction.
• Assist clients/guests with special needs, providing personalized support and guidance.
• Attend to group arrivals and departures, ensuring a smooth and efficient check-in and check-out process.
• Provide information regarding features of rooms, service of hotel and points of interest, enhancing the guest experience.
• Receive and deliver items and messages for guests, maintaining a high level of accuracy and attention to detail.
• Take, cancel and change room reservations, utilizing our hotel management system.
• Provide information on hotel facilities and services, ensuring guests are well-informed and satisfied.
• Answer telephone and relay telephone calls and messages, maintaining a professional and courteous demeanor.
• Clerical duties (i.e. faxing, filing, photocopying), supporting the front desk team.
• Provide general information about points of interest in the area, enhancing the guest experience.
• Provide customer service, exceeding guest expectations.

• Education: No degree, certificate or diploma required.
• Work setting: Hotel, motel, resort.
• Transportation/travel information: Own transportation.
• Work conditions and physical capabilities: Fast-paced environment, work under pressure, attention to detail.
• Personal suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, initiative, team player, dependability, reliability, organized.

• Health benefits: Dental plan, disability benefits, health care plan, paramedical services coverage, vision care benefits.
• Financial benefits: Life insurance.
• Other benefits: Free parking available, parking available, permanent employment.

As a Hotel Guest Services Attendant, you will play a vital role in ensuring our guests have an exceptional experience at Kingfisher Oceanside Resort & Spa Ltd. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.