Night Auditor Holiday Inn Express Whitby

6 months ago

Whitby, Canada Silver Hotel Group Full time

Holiday Inn Express Whitby is currently hiring a **part-time** **Night Auditor** to join our dynamic team The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.

**What We Offer**
- Work with like-minded team members who are passionate about their work and keep things fun, every day
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
- A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now
- Education Reimbursement for you (and your children)
- Annual Wellness Credit
- Team Member Referral Program
- Leadership Development
- Team Building Events
- Culture of Recognition Program
- Hotel Stay Discounts

**Key Responsibilities**

Reporting to the Guest Services Manager or designate:

- Provides excellent customer service to all guests.
- Welcomes and greets all guests, and executes check-in and check-out procedures.
- Answers guest inquiries and provides assistance in a professional manner.
- Answers all incoming phone calls and processes new reservations.
- Accurately follows all cash handling procedures.
- Adheres to all department and Company policies and procedures.
- Ensures guest security by proper handling of guest room keys and personal information.
- Administers all night audit functions.
- Balances all revenue and settlement accounts nightly.
- Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures.
- Maintains files and resets the system for the next day of operations.
- Follows up on guest requests and resolves problems promptly.
- Performs any other job-related duties as assigned.

**What We are Looking for...**
- Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
- Organized and able to work in a fast-paced, multi-tasking environment;
- Proficient in using a computer, good knowledge of excel and basic accounting principles;
- Excellent communications skills, written and oral;
- Works well under pressure in a changing environment;
- Ability to work with mínimal supervision;
- OPERA PMS knowledge preferred;
- Able to stand for an 8-hour shift;
- Must be able to work evenings and overnights including weekends and holidays;
- The shift will be 11:00 pm to 7:00am and must be flexible from 9:00 pm to 9:00 am.
- Avilable to work daytime shifts as required as a Guest Services Agent

**About the Hotel**

**About Us**

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.

  • Night Auditor Holiday Inn Express Whitby

    7 months ago

    Whitby, Canada Silver Hotel Group Full time

    We are currently hiring a **part-time** **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their work...

  • Night Auditor

    3 months ago

    Whitby, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **Part Time **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor/front Desk Representative

    2 months ago

    Whitby, Canada Motel 6 Full time

    Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests and location information; keep lobby clean and orderly)Auditing, balancing, and verifying daily revenue documentation - Managing the hotel’s inventory of reservations, room assignments, and vacancies -...

  • Night Auditor

    6 months ago

    Whitby, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **part-time** **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are...

  • Guest Services Manager

    6 months ago

    Whitby, Canada Silver Hotel Group Full time

    The Holiday Inn Express Whitby is currently hiring a Guest Services Manager to join our dynamic team. The Guest Services Manager will be responsible for all aspects of the daily operations of the front office in a hotel environment. The role includes working with the hotel team to develop strategies and coordinate programs to optimize guest and employee...

  • Front of House Manager

    6 months ago

    Whitby, Canada Baton Rouge Whitby Full time

    **Baton Rouge Grillhouse in Whitby is looking for individuals with Front of House and/or Management experience to be a part of our always growing team. We are a staple within the Whitby community and have serving guests for more than 15 years! If you are someone who has prior experience and a desire for growth, this is the job for...

  • Front of House Manager

    6 months ago

    Whitby, Canada Baton Rouge Whitby Full time

    **Baton Rouge Grillhouse in Whitby is looking for individuals with Front of House and/or Management experience to be a part of our always growing team. We are a staple within the Whitby community and have serving guests for more than 15 years! If you are someone who has prior experience and a desire for growth, this is the job for...

  • Front of House Manager

    4 months ago

    Whitby, Canada Baton Rouge Whitby Full time

    **Baton Rouge Grillhouse in Whitby is looking for individuals with Front of House and/or Management experience to be a part of our always growing team. We are a staple within the Whitby community and have serving guests for more than 15 years! If you are someone who has prior experience and a desire for growth, this is the job for...

  • Guest Relations Manager

    7 months ago

    Whitby, Canada Baton Rouge Whitby Full time

    **Baton Rouge Grillhouse in Whitby is looking for individuals with Front of House and/or Management experience to be a part of our always growing team. We are a staple within the Whitby community and have serving guests for more than 15 years! If you are someone who has prior experience and a desire for growth, this is the job for...

  • Breakfast/ General Cleaning Attendant

    6 months ago

    Whitby, Canada Silver Hotel Group Full time

    **Breakfast/ General Cleaning Attendant** The Holiday Inn Express - Whitby hotel is currently recruiting for a** Breakfast/ General Cleaning Attendant**.** The Breakfast/General Cleaning Attendant performs routine duties in the execution of breakfast and cleaning of hotel public areas as well as maintain necessary inventories. The Breakfast/General...

  • Guest Services Manager

    3 months ago

    Whitby, Canada Silver Hotel Group Full time

    Guest Services Manager We are currently hiring a Guest Services Manager to join our dynamic team. The Guest Services Manager will be responsible for all aspects of the daily operations of the front office in a hotel environment. The role includes working with the hotel team to develop strategies and coordinate programs to optimize guest and employee...

  • Guest Services Manager

    3 months ago

    Whitby, Canada Silver Hotel Group Full time

    **Guest Services Manager** We are currently hiring a Guest Services Manager to join our dynamic team. The Guest Services Manager will be responsible for all aspects of the daily operations of the front office in a hotel environment. The role includes working with the hotel team to develop strategies and coordinate programs to optimize guest and employee...

  • Host/hostess

    6 months ago

    Whitby, Canada Baton Rouge Whitby Full time

    **Baton Rouge Grillhouse in Whitby is looking for individuals with host/hostess experience to be a part of our always growing team. We are a staple within the Whitby community and have serving guests for more than 15 years! If you are someone who has prior experience and a desire for growth, this is the job for you!** **Requirements**: - Punctual - Clean...

  • Host/hostess

    4 months ago

    Whitby, Canada Baton Rouge Whitby Full time

    **Baton Rouge Grillhouse in Whitby is looking for individuals with host/hostess experience to be a part of our always growing team. We are a staple within the Whitby community and have serving guests for more than 15 years! If you are someone who has prior experience and a desire for growth, this is the job for you!** **Requirements**: - Punctual - Clean...

  • Host/hostess

    7 months ago

    Whitby, Canada Baton Rouge Whitby Full time

    **Baton Rouge Grillhouse in Whitby is looking for individuals with host/hostess experience to be a part of our always growing team. We are a staple within the Whitby community and have serving guests for more than 15 years! If you are someone who has prior experience and a desire for growth, this is the job for you!** **Requirements**: - Punctual - Clean...

  • Bartender and Server

    6 months ago

    Whitby, Canada Chuck's Roadhouse Whitby North Full time

    As a team member of Chuck’s Roadhouse Bar and Grill, you will create memorable guest experiences and work alongside team members who are just as passionate and driven as you are! Our busy restaurants mean a flexible schedule and an opportunity to make a great income - not to mention a lot of friends and memories along the way. You will also receive...

  • Bartender and Server

    2 weeks ago

    Whitby, Canada Chuck's Roadhouse Whitby North Full time

    As a team member of Chuck’s Roadhouse Bar and Grill, you will create memorable guest experiences and work alongside team members who are just as passionate and driven as you are! Our busy restaurants mean a flexible schedule and an opportunity to make a great income - not to mention a lot of friends and memories along the way. You will also receive...

  • Zoo Tour Guide

    6 months ago

    Whitby, Canada Reptilia Zoo - Whitby Full time

    Reptilia Whitby is looking for outgoing individuals to give our guests an amazing Behind the Scenes experience on weekends and holidays! **Tour guides must**: - Be able to deliver a fun, engaging and educational tour with a wide variety of group sizes and ages - Properly communicate facts and information about reptiles in an accurate and age-appropriate...

  • Truck Driver Wanted in Whitby

    3 weeks ago

    Whitby, Canada Parambir Full time

    Parambir is seeking a highly experienced driver for a full-time position. This is a Monday-to-Friday role with no weekend or holiday work required. Based in the charming town of Whitby, this job offers an excellent compensation package and a stable work environment.

  • Food and Beverage Server

    6 months ago

    Whitby, Canada Baton Rouge Whitby Full time

    **Baton Rouge Grillhouse in Whitby is looking for highly motivated and ambitious individuals to be a part of our always growing team. We are a staple within the Whitby community and have been serving guests for more than 15 years! If you are someone who has serving experience and a desire for growth, this is the job for you!** We are currently looking for...