Product Manager Building Services

2 months ago

Lively, Canada Komatsu America Corp. Full time
Sr. Product Manager, Hard Rock- North American Division

Date: Aug 16, 2024

Location: Lively, ON, CA, P3Y 1L6

Onsite or Remote: Hybrid Position

Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance.

Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities:

  • Competitive wages
  • Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
  • Personal wellness spending account
  • Company-sponsored registered pension plan (RPP) and matching program.
  • Paid vacation
  • Company-supplied tools
  • 4/5 Rating on Glassdoor
  • Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment
  • Discussion regarding full compensation package conducted upon initial pre-screen

Reports to: General Manager, Hardrock North America
Shift: 5 x 2 – Monday to Friday
Location: Sudbury, Ontario
Percentage of Travel: 50% - 75%

Key Job Responsibilities
  • Develop underground equipment presence in North America, with the end objective of supporting and building a cost effective and profitable local business and end user engagement
  • Develop and execute strategic marketing plans for the Underground Hardrock product lines with a focus on Drills, Bolters, Rockdrills and Retrofits
  • Liaise with technical product support, engineering personnel, Account Managers and third-party dealers
  • Advise of technical issues, potential solutions or product enhancements to mitigate negative impact
  • Maintain and grow relationships with existing and greenfield customers as well as EPCM’s
  • Sustain and Grow OE and Service revenue and market share
  • Work with the sales team to ensure the highest possible level of customer satisfaction
  • Developing and presenting technical and commercial proposals to existing and prospective customers.
  • Become a recognized industry expert by participating in the development of white papers and speaking opportunities
  • Conduct market research, competitive intelligence efforts and lead cross-functional teams to develop the product sales strategy and ensure market-driven product direction is achieved
  • Presentation of new product line developments to existing and new customers
  • Set and support the direction for new product development initiatives from project launch to commercialization throughout North America
  • Conduct audits and undertake on-site condition assessments of products
  • Understand and anticipate the differing personalities of customers and ability to adapt to those customers
Qualifications/Requirements
  • Trade or engineering qualification, or extensive prior product and technical training within a similar role; credible knowledge (through work experience and training) of heavy equipment maintenance
  • Must be able to work with minimal supervision
  • 5+ years in underground mining, with product and solution sales and commercial experience
  • Full understanding of Site Safety and Environmental protocols
  • Demonstrated customer management experience
  • Demonstrated experience in preparing and presenting proposals, and RFQ management
  • Project co-ordination experience and ability to conceptualize and plan a scope of work
  • Must have excellent communication and public speaking skills
  • Computer literacy in Microsoft Office suite (Salesforce knowledge an advantage)
  • Technical competence related to the operation and maintenance of heavy equipment is vital
Additional Information

Komatsu (Joy Global - Canada) is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation. Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, or a conviction for which a pardon has been granted.

Accommodation during the recruitment process is available on request.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

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