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2 months ago
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic, and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters, or Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.WHO WE AREWe love books and all things beautifulWe are Canada’s Cultural Department StoreBooks are our heart and soul, and Great Books are JUST the Beginning…We play by the following rules:We exist to add joy to our customers’ lives every time they interact with us and our productsOur job is to create joyful moments for our customersWe treat each other the way we’d treat a valued friendWe inspire each other to do our best workWe seek to ignite creativity and innovation every dayWe give back to the communities in which we operateAbout the RoleThe Total Rewards Analyst will be responsible for researching, analyzing, evaluating and administering the company’s compensation and rewards programs – including base pay/wage and short-term incentive program administration, market analysis, legislative compliance, and program review and optimization. This role dually supports general inquiries about the company’s Human Resources Management System. It provides input into developing and optimizing reporting and analytics in the HRMS Business Intelligence tool. Reporting to the Manager, Total Rewards, the incumbent will also support other Total Rewards and Human Resources projects as business needs require.KEY PERFORMANCE METRICSProgram communication and educationProgram administration and maintenanceEmployee engagementKEY ACCOUNTABILITIESFunctionalAdminister compensation programs, including Indigo’s quarterly and annual incentive plan administration and the annual wage and salary review process. Act as an administrator in the SecureSheet tool for the annual merit and bonus process.Conduct supporting research, complete and submit market surveys, and conduct job evaluations and pay analyses.Support the ongoing development of compensation programs; analyze results, interpret pay data, and develop recommendations to maintain market competitiveness.Advise, counsel and educate HR colleagues on Indigo’s Total Rewards policies, processes and programs.Act as the first point of contact for compensation and rewards-related inquiries from business partners, providing advice and direction as required.Participate in reviewing and updating Total Rewards plans and policies to ensure accuracy and validity. Own Total Rewards content on Our Indigo, working collaboratively with TR partners to review and update as required.Provide support and training for employee inquiries related to the company’s HR Management System, UKG.Assist in the data management, maintenance, and administration of UKG.Using the BI reporting tool in UKG, develop and optimize reporting and analytics capabilities that provide meaningful business data.In collaboration with other Total Rewards team members, manage the Total Rewards Inbox and escalate employee and manager inquiries, if required.Participate in HR/Total Rewards-related project initiatives as requiredPerform other duties as required, including the preparation of ad hoc reports, dashboards and presentationsPeopleDevelop positive and productive peer relationships.Work collaboratively and constructively with team and cross-functional partners.Support the Manager, Total Rewards and working effectively with other members of the HR team to achieve business goalsSupport Total Rewards Team Members as required.CulturalModel Indigo’s beliefs and convey a positive image in everything you doCelebrate the diversity of thought and have an open mindsetTake an active role in fostering a culture of continual learning, taking risks without the fear of making mistakesEmbrace, champion, and influence change through your team and/or the organizationSCOPEReports to: Manager, Total RewardsKEY RELATIONSHIPSHuman ResourcesFinancePayrollOperationsExternal vendors & consultantsQualifications/ExperienceMinimum 2+ years of Total Rewards experienceBachelor’s degree in Business Administration or a related fieldRetail experience is an assetExperience working with the administration of Total Rewards programs, including Tier 1 support and HRMS experienceCompetencies / Skills / AttributesEffective communication skills, including excellent written, oral and presentation abilities.Demonstrated time management skills, including the ability to adhere to schedules and manage processes; the ability to organize and prioritize work to manage timelines and to meet defined deadlines in a fast-paced work environmentStrong proficiency using Microsoft Office products, with a focus on Excel, Word and PowerPointCustomer-focused with the ability to manage multiple priorities at one time while delivering results.Experience using People Management Software (Ultimate Software an asset)Additional informationAt Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.WELCOME HOME
