Account Representative
3 weeks ago
- Initiate and maintain scheduled contact with assigned Customers at multiple contact levels
- Analysis of Customer needs & activity using more complex sales/service solutions and service agreements.
- Target & secure strategic international business.
- Facilitate annual, or as needed, rate increases.
- Achieve established sales targets.
- Identify & secure automated shipping system opportunities at customer sites. Develop, present & negotiate proposals/quotes.
- Ensure appropriate width & depth of relationship within customer organization.
- Maintain comprehensive customer profiles.
- Act as the liaison between customer and company resources. Engage appropriate personnel as required.
- Update management on competitive activity.
- Complete sales reports for Management
REQUIRED SKILLS AND KNOWLEDGE:
- Achieve established sales revenue and shipment targets.
- Customer margins, volumes and suppressions managed in compliance with Company standards.
- Meet pre-established performance standards
- 2-4 years of B2B sales experience with a proven track record of success
- Demonstrated ability to infiltrate senior customer levels and represent value.
- Excellent interpersonal communication & probing skills, high aptitude and initiative for follow-up.
- Customer service orientation.
- Strong business, courier and/or supply chain management knowledge.
- Knowledge of technology applications in business
- Demonstrated drive, persistence & initiative.
- Strong negotiation and presentation skills
- Implemented measurements & strategies to attain goals
We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian workforce. #J-18808-Ljbffr
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