Account Specialist

2 weeks ago


Dartmouth, Canada Shutterfly Full time

**Description**

At Lifetouch (part of the Shutterfly family of brands), we believe there is extraordinary power in the self-expression. Built on the tradition of “Picture Day”, Lifetouch has captured the unique personalities of children and families for more than 85 years.

**Job Type**: Regular Full-time
**Rate of Pay**: $15.75-$16.50 per hour
**Schedule**: Monday to Friday 8am-4:30pm

What You’ll Do Here:
**Service Support**
- Leads product set up and order entry.
- Delivers post product support including the investigation of product delays and errors.

**Contract Management and Entry**
- Responsible for account booking management and accuracy.
- Completes job entry across all product lines including ordering of sales materials (flyers) and school supplies.
- Contacts accounts to secure student data.
- Maintains confidentiality of school/student related information.

**Scheduling Picture Day Events**
- Selects and inputs photo dates into the master calendar.
- Contacts accounts to confirm details of upcoming scheduled photography events.

**Customer Service**
- Provides customer service to end consumers as required.
- Responds to and resolves customer service issues identified through customer service feedback surveys.

**General**
- Represents Lifetouch in a professional manner at all times while adhering to all Company and area policies and displays confidence and professionalism even during times of stress and in difficult situations.
- Uses safe work habits including proper lifting, bending, pushing, pulling, squatting, twisting and driving techniques and adheres to all safety rules and guidelines.
- Other duties as assigned.

The Skills You’ll Bring:

- High school diploma or equivalent.
- 1+ years of customer service experience or an equivalent combination of education and experience.
- Intermediate computer skills, including using Google platform and Microsoft Office
- Excel, Word and PowerPoint.
- Bilingual in French and English is a strong asset.
- Superior phone and customer service skills/etiquette.
- Excellent verbal, written, listening and interpersonal skills.
- Strong problem solving and organizational skills.
- Ability to deal patiently with problems and complaints and to remain courteous when faced with difficult or angry customers.
- Ability to handle confidential information.
- Eligible to work in Canada.

.Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity and Inclusion at Shutterfly DE&I.



  • Dartmouth, Canada NAPA Auto Parts Full time

    Company Description **Be part of a community of authentic, proud and trusted people** Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. we believe we don’t just deliver car and heavy vehicle parts all...


  • Dartmouth, Canada Control and Compound Financial Full time

    **Client Relationship Specialist** **Dartmouth, NS** **Reference #HL-16843** Control and Compound Financial have helped hundreds of real estate investors, business owners, families and individuals understand and implement the power of Infinite Banking. They are a team of energetic professionals with a passion for helping people optimize their financial...


  • Dartmouth, Canada Parts for Trucks Full time

    **Parts for Trucks** has been an industry leader providing parts and service to the heavy-duty trucking industry for over 100 years. Operating 30 sales / warehouse outlets and 15 service facilities from coast to coast, Parts for Trucks offers a complete range of products and services for all makes of trucks and trailers. We are currently seeking a...


  • Dartmouth, Canada MacArthur's Quality Flowers & Plants Full time

    Overview: Sales Support Specialist is a customer-focused professional responsible for processing sales and ensuring client satisfaction. They maintain order databases, and update prospect lists. Their role involves assisting the sales management team and providing essential support for effective sales operations. The Sales Support Specialist is responsible...

  • Account Manager

    3 weeks ago


    Dartmouth, Canada Graybar Full time

    Summary: The Account Manager (Comm Data) is responsible for aggressively developing the business of Graybar by prospecting new customers and creating mutually beneficial business opportunities. This role also delivers a high level of service to our current customers by promoting the total Graybar product offering to fulfill their needs. This position...


  • Dartmouth, Canada Fort Garry Industries Full time

    **Fort** Garry Industries is opening its first location in Atlantic Canada and has an exciting opportunity for a Inventory Support Specialist to join our team at our new Dartmouth branch.** Fort Garry Industries (FGI) Is Canada's most trusted truck and trailer parts, sales, and service provider. The Fort Garry Industries group of companies has over 500...


  • Dartmouth, Canada Everguard Full time

    **TEXTE FRANÇAIS SUIT** As our Accounts Receivable Coordinator you will be responsible for the Accounts Receivable trial balance and supporting the Accounting Department with month end reconciliations and reporting. Some of additional expectations of this role include: - Communicate with customers and follow up regarding their account status. - Work...


  • Dartmouth, Canada Total Power Limited Full time

    **Summary** The Customer Support Specialist is a professional who excels in the coordination of activities to deliver excellent customer service. These activities include scheduling, excellent communication (with customers, technicians, and other internal staff), a sense of urgency, a high degree of organization to administer and maintain control of work in...


  • Dartmouth, Canada Graybar Full time

    Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...


  • Dartmouth, Canada Graybar Canada Full time

    Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...

  • Technical Specialist

    4 weeks ago


    Dartmouth, Canada Thales Canada Inc., Defence and Security Full time

    Location: Halifax, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. **This...


  • Dartmouth, Canada Thales Canada Full time

    Location: Halifax, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Position...


  • Dartmouth, Canada Thinkwell Shift Full time

    **THINKWELL SHIFT** **Full-Time position: Green Schools Nova Scotia Program Specialist** - Valuable skills related to working with children and youth include strong enthusiasm, the ability to manage groups, the ability to inspire, motivate and gain trust, creativity, leadership, imagination, and adaptability._ - Enjoy scheduling and organization - anC...


  • Dartmouth, Canada Thales Canada Full time

    Location: Halifax, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Position...


  • Dartmouth, Canada Nature's Way Canada Full time

    **Essential Duties and Responsibilities include the following. Other duties may be assigned.** - Develop and implement strategic sales plans for assigned customer accounts to meet target sales revenue and profit. - Meet or exceed annual forecast net sales and expense budget for assigned area. - Lead sales forecasting process for assigned customers working...

  • Production Specialist

    2 weeks ago


    Dartmouth, Canada Lifetouch Full time

    **Description** At Shutterfly, we’re all about people — bringing them together, making them feel welcome, and connecting them to experiences. We make our customers’ memories last a lifetime by capturing, preserving, and sharing them through photography and personalized products. Through our family of brands, trend setting products, cutting edge...


  • Dartmouth, Canada ADP Full time

    **SCOPE**:The Resource Coordinator must be able to multitask in a very fast-paced environment with multiple requests and questions coming from sales associates and executives which require immediate attention while at the same time meeting service level agreements of sales orders. Responsible for assisting the Small Business Sales Team by entering,...


  • Dartmouth, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. Aviva Canada Inc. has an excellent opportunity in our commercial insurance business unit. Our Atlantic Region Commercial Insurance business has an opportunity for a Commercial Lines...


  • Dartmouth, Canada Genix Holdings Full time

    Genix Holdings is a leading company in the Traffic Control industry, experiencing rapid growth across North America. As the fastest-growing national traffic control company, we pride ourselves on delivering exceptional services to our clients. **Responsibilities**: - **Daily Job Tracking**: - Monitor and track daily job activities, ensuring accurate...

  • Director, Revenue

    1 day ago


    Dartmouth, Canada Halifax Regional Municipality Full time

    **Job Posting** - Reporting to the Executive Director of Finance/CFO, the Director, Revenue is responsible for leading and directing personnel engaged in the billing and recording of all revenues for HRM and their timely collection, deposit, and investment. The Revenue division is responsible for 5 main areas: Tax and General Revenue Billing, Collections,...