Analyst - Reference Data Management
3 weeks ago
Job Summary
Identifies and collects data sources, analyzes and extracts key data and information, evaluates and monitors data quality to meet the organization's information system needs and requirements. Applies complete knowledge, skills, and practices to perform assignments.Job Description
What is the opportunity?
The Reference Data Management team has 2 distinct functions. We manage various mapping tables and hierarchies in an internal database and we act as Subject Matter Experts (SME) for the Enterprise on RBC Business & Client Classification. The Analyst, is responsible for maintenance of reference data owned/managed by the CDO (Chief Data Office), focusing on operational excellence, data accuracy and managing various Stakeholder inquiries.
As the Analyst, you will participate in both BAU and project-based work and be responsible for maintaining and creating documentation around processes as well as suggesting process improvements to continually streamline work. Please note: This is not a technical role, business communication skills and attention to detail are the most critical skills required.
What will you do?
- Act as a SME (Subject Matter Expert) on RBC Business/Client Classification Elements, providing guidance to the Enterprise
- Closely work with team to support the improvement of content related to business & client classification at RBC
- Respond to inquiries promptly
- Gather, analyze and sort data (sometimes large data sets)
- Perform reference data updates and onboard new tables to internal database
- Maintain owned pages, Reference Data and hyperlinked items on internal RBC Intranet site
- Participate in the investigation of data issues and development of resolution plan
- Work as part of a team working within an agile methodology and leveraging the use of JIRA to achieve both BAU tasks and project goals related to business and client classification
- Apply critical thought to existing tools, controls and processes and make recommendations for improvement
What do you need to succeed?
Must-have:
- Attention to detail
- Excellent interpersonal and communication skills
- Minimum 1 - 3 years of experience in an operational or business services environment
- Ability to drive efficiencies in an environment where accurate execution of processes and controls is crucial
- Basic Excel, Word & Power Point skills
Nice to Have:
- Familiarity with RBC systems applications and/or risk processes containing/consuming business & client classification data elements
- General knowledge around business and client classification
- Experience working with JIRA in an Agile environment
- Intermediate to advanced Excel Skills
- SQL Experience
- Experience working in a client facing role creating RBC client profiles or in a credit, risk or operational capacity.
- Strong data analysis background
- Decision making skills
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Adapt Quickly, Always Learn, Critical Thinking, Customer Relationship Management (CRM), Data Administration, Database Structures, Data Gathering Analysis, Data Modeling, Data Movement, Decision Making, Detail-Oriented, Financial Services Industry, Group Problem Solving, Information Capture, Multi-Level Communication, Speak Up for the Good of RBC, Standard Operating Procedure (SOP), Teamwork, Time Management, Written CommunicationAdditional Job Details
Address:
175 WESTERN PKY:BEDFORDCity:
BEDFORDCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
STRATEGY AND ADMINISTRATIONJob Type:
RegularPay Type:
SalariedPosted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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