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Bilingual Claims Administrator

2 months ago


Ontario Canada, Canada Compunnel Inc. Full time

We are hiring for one of our client from financial domain.


Location: Remote - ON/QC

Type: 12 months Contract

Shift: 8:30 a.m. to 4:30 p.m. eastern time zone.

Payrate: $24/hr. on T4


Job Description

This role provides administrative support to the National Group Disability organization and works closely with both our internal and external customers, including Case Managers, Associate Managers, DA and SDA colleagues, Specialists, Medical Consultants, Lawyers, Plan Sponsors, and Plan Members.

Key Accountabilities & Job Duties:

  • Handling emails in several group email inboxes
  • Setting up disability claims and/or handling follow-ups for claims
  • Handling Client and Control Reports
  • Issuing payments for vendor invoices
  • Data entry (from claim forms to claims payment system – Navigator)
  • Emailing and/or printing and sending out correspondence to claimants, clients or other stakeholders ensuring that privacy protocols are followed
  • Offsite file tracking/search/retrieval
  • Handling of media files
  • Assisting with new client onboarding – transfer of files
  • New hire onboarding - Ordering IT equipment/access, coordinating with manager of new hire
  • IT equipment ordering/support for existing employees


Job Requirements

  • Post-secondary education (college or university level) is required. No exceptions.
  • Fluent in English, verbal and written.
  • Strong PC skills with experience using Adobe, Microsoft Office Suite, especially Word and Excel.
  • Data entry (from claim forms to claims payment system – Navigator).
  • Prefer candidates that have a familiarity with medical terminology.
  • Candidate must have great attention to detail and comfortable with data entry work.
  • Excellent attention to detail and accuracy