Bilingual Claims Examiner

4 weeks ago


Ottawa Ontario HB, Montréal, Canada Marsh Full time

Victor is currently recruiting for a Bilingual Claims Examiner in our Errors and Omissions Department to work with independent adjusters, technical experts, and legal counsel to develop and coordinate defense strategies to bring professional liability insurance claims to a prompt and final resolution.

What can you expect?

The Bilingual Claims Examiner will join our team of colleagues in our dynamic Errors and Omissions Claims department.

What is in it for you?

  • At Victor, we believe our people are our most important asset. We offer a dynamic & challenging work environment, training and development opportunities, a competitive total rewards package and believe in work/life balance.
  • Competitive pay (salary and bonus potential), full benefits package – traditional benefits plan (medical, dental, vision, STI/LTI, life insurance) starting day one, full array of competitive retirement plan packages, per year Tuition Reimbursement plan and participation in our Employee Stock Purchase Plan (regional specificity required)
  • A company with a strong Brand and strong results to match.
  • Culture of internal mobility, collaboration and valued partnership with the business.
  • Hybrid work environment (3 days per week in office). Remote option may be available for those living outside of the Ottawa/Gatineau area.

We will count on you to:

  • Manage claim lifecycle from coverage assessment to resolution including but not limited to retainer of lawyers, adjusters, and experts.
  • Assess financial exposures under policy and report to carrier partners where applicable.
  • Communicate with and manage relationships with both internal and external clients.
  • Collaborate on and potentially present internal and external training and seminars.
  • Travel may be required.
  • Perform other related duties as required.

What you need to have:

  • Excellent oral and written communication skills in English and French.
  • Education background and work experience relating to one or more of the following areas: insurance, claims adjusting, legal, accounting, financial, economics, medical or mathematics field.
  • A willingness to complete all requirements for AMF Adjusters’ license within 12 months of start date.
  • Effective problem solver and strong analytical skills in order to analyze problems and develop/implement effective solutions.
  • Exceptional customer service skills in order to build and maintain relationships with internal and external clients.
  • Service oriented professional with a positive attitude and a strong desire to succeed.
  • Demonstrated interpersonal skills to effectively function in a team environment.
  • High attention to detail.

What makes you stand out?

  • Previous experience dealing with professional liability insurance claims.
  • AMF Adjusters’ License in good standing.

Victor Insurance Managers Inc. (Victor Canada) is a subsidiary of Victor Insurance Holdings and a leading managing general agent in Canada. Victor Canada has a rich history in specialty insurance, and offers a unique range of products and programs distributed through independent brokers and advisors. The company is committed to empowering insurance professionals and their clients through innovation, specialized underwriting expertise, and a nimble, technology-oriented business approach.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.

#VictorCA

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