Inbound Sales Representative

2 weeks ago

Concord, Canada WP Millworks Full time

Company Overview


WP Millworks is a fast-growing Canadian-based e-commerce company specializing in manufacturing high-quality wood paneling, siding, and wood decor products. We sell direct-to-consumer and to a network of designers, architects, builders, and other home professionals. Our success stems from a dedicated team of passionate, high-energy individuals who share a commitment to quality and customer satisfaction. As we continue to grow, we are committed to maintaining our high standards of quality and customer satisfaction.


Why Join WP Millworks?


  • Growth Opportunities: We prioritize internal promotions, offering clear pathways for career advancement.
  • Innovative Environment: Thrive in a company where your ideas and contributions are valued and can shape our future.
  • Collaborative Culture: Be part of a team that encourages collaboration and supports your professional development.


About the Role


We are seeking an experienced Inbound Sales Representative with a background in selling high-value building materials including but not limited to, paneling, siding, cladding, decking, fencing. This individual will be responsible for selling our products to contractors, designers, homeowners, builders, and other trade professionals. The ideal candidate will excel in handling objections and positioning our solutions as the superior choice. They must thrive in a fast-paced, remote working environment and be a self-starter who does not require consistent administration. 


Who You’ll Do


  • Handle inbound sales inquiries via phone calls, live chat, email, and texting.
  • Effectively communicate the value of our products to potential customers, positioning our solutions as the better option compared to competitors.
  • Manage and overcome customer objections in an educated and persuasive manner.
  • Maintain accurate customer records in our CRM system and set future reminders to ensure a deep follow-up pipeline.
  • Collaborate with internal teams to ensure customer satisfaction and timely order fulfillment.
  • Meet and exceed sales targets and performance metrics.
  • Stay up-to-date with industry trends and product knowledge to provide informed recommendations to customers.
  • Provide excellent customer service and support throughout the sales process.
  • Identify opportunities for process improvements and contribute to the overall success of the sales team.


Who You Are


  • Minimum of 3 years of experience in sales, specifically selling high-value building materials and finishes.
  • Proven track record of meeting and exceeding sales targets.
  • Excellent communication and interpersonal skills.
  • Strong ability to handle objections and position solutions effectively.
  • Comfortable working in a fast-paced, remote environment.
  • Must be comfortable working on a computer and typing quickly
  • Self-starter with the ability to work independently and without micromanagement.
  • Proficient in using CRM systems to manage customer information and sales activities.
  • Highly organized with strong attention to detail.
  • Ability to multitask and prioritize tasks effectively.


What We Offer


  • Competitive Compensation: Base salary plus commission structure.
  • Career Growth: Opportunities for internal promotion to roles with larger accounts and managerial responsibilities.
  • Hybrid Work Flexibility: Enjoy the benefits of working from home, with the expectation of periodic in-office days to stay connected and collaborate with the team.


How To Apply


Are you ready to take your sales career to the next level? If you’re a driven sales professional with building material experience, we want to hear from you Please submit your resume and a brief cover letter highlighting your relevant experience.

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