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Owner Experience Coordinator

4 months ago

Whistler, Canada Accor Full time

Company Description

Unfortunately no staff housing is available.

Please only apply if you're currently living in the Sea To Sky area.

Hiring for 4 DAYS A WEEK (Thurs-Sun)

Ideally located alongside the World Cup Dave Murray Downhill on Whistler Mountain is Fairmont Heritage Place, At Nature's Door, Whistler - an exclusive residential community offering three to four bedroom homes and year-round access to British Columbia's most spectacular outdoor experiences. At Fairmont Heritage Place, Nature's Door, owners enjoy luxury amenities and the unparalleled service that only Fairmont can deliver.


Job Description
Help coordinate the day-to-day operations with friendly and engaging service Handle the Owner arrival experience & departure experience, requests & concerns; and react quickly to guarantee memorable moments for our owners Booking massages, activities, transfers and dinner reservations Maintain cleanliness of all public areas including the lodge, health club, spa, change rooms, washrooms, and pool area Ensure Owner homes meet standards of quality and cleanliness Perform housekeeping touch up duties as required Comply with Fairmont Hotels & Resorts policies and procedures Other duties as assigned
Qualifications
Service focused personality is essential Previous experience in a similar role is an asset Prior experience working with RDP or a related hospitality system Strong interpersonal and problem solving abilities and the ability to lead by example BC Driver's License in good standing Attention to detail and administrative skills required
Additional Information
Work-life balance with unparalleled access to the outdoors right outside the door Excellent Extended Health Benefits program for full-time staff Incredible team culture with many engagement opportunities Wellness Benefit allowance for full-time staff Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 We are unable to provide staff housing or visa sponsorship