Owner Relations Associate

5 months ago

Whistler, Canada Outpost Property Management Ltd. Full time

**Who we are**
Outpost is a Whistler-based vacation rental management company focused on innovation and providing the best possible service to our guests and our homeowner partners. The vacation rental industry offers a fast-paced environment that always keeps us on our toes. Outpost is growing and we are in need of great people to join our team.

We are looking for an Owner Relations Associate who is highly skilled in communications, detail-oriented and professional.

The Owner Relations Assoiciate acts as a liaison between a portfolio of our homeowners, and Outpost's internal departments. They develop and grow relationships with our homeowners by proactively communicating and becoming the expert of the properties within their portfolio. The Owner Relations Associate always keeps our homeowners' best interests in mind, ensuring homes are clean, maintained and well cared for. They are responsible for optimizing property quality and balancing the investment of the owner with the expectations of our guests. They will help ensure that our homeowners are experiencing the best service possible and revenues by partnering with Outpost.
- Excellent time management skills with the ability to cope with interruptions
- Highly responsive and reliable
- Strong attention to detail
- Works well under pressure and handles high-stress situations
- Experience in property management/the vacation rental industry is preferred
- Knowledge of the workings of homes is an asset
- Previous owner relations experience is an asset
- Previous project coordination experience is an asset

**What you’ll do**:

- Day-to-day management of owner communication
- Act as the liaison between the owner and Outpost’s internal departments
- Ensuring homes are prepared and ready for owner arrivals
- Coordination of trades and project management
- Assisting your team by escalating guest and homeowner concerns
- Emergency response & incident reporting
- Work order tracking and follow up

**Perks**:

- Epic Ski Pass/Spirit pass
- Extended Health benefits after 3 months
- Flexible schedule that allows for skiing/riding in the mornings/afternoons
- The ability to grow within the company
- A fun team who enjoy working together to build a great local company

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- Do you have secure accommodation in Whistler or can you commute daily from Squamish or Pemberton?
- Do you have a valid BC driver's licence?
- Are you a Canadian citizen or do you have a valid work permit?

Work Location: In person

  • Owner Relations Associate

    6 months ago

    Whistler, Canada Outpost Property Management Ltd. Full time

    **Who we are** Outpost is a Whistler-based vacation rental management company focused on innovation and providing the best possible service to our guests and our homeowner partners. The vacation rental industry offers a fast-paced environment that always keeps us on our toes. Outpost is growing and we are in need of great people to join our team. We are...

  • Owner Relations Manager

    6 months ago

    Whistler, Canada Vacasa Full time

    **Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...

  • Owner Relations Manager

    6 months ago

    Whistler, Canada Vacasa Full time

    **Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...

  • Owner Relations Manager

    6 months ago

    Whistler, Canada Vacasa Full time

    **Why Vacasa** We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...

  • Owner Relations Manager

    5 months ago

    Whistler, Canada Vacasa Full time

    Why Vacasa **We started with just one home and an idea**: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that...

  • Associate Member Experience

    3 weeks ago

    Whistler, Canada Hilton Grand Vacations Full time

    As a **Associate Member Experience** you would be responsible for: - Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values. - Provides excellence in service while checking owners and guests in and out of the property. - Provides switchboard and concierge services. - Must be able to provide information regarding local...

  • Associate Member Experience

    5 months ago

    Whistler, Canada Hilton Grand Vacations Full time

    As a **Associate Member Experience** you would be responsible for: - Demonstrates commitment and dedication to our Spirit of Service culture and Hilton Values. - Provides excellence in service while checking owners and guests in and out of the property. - Provides switchboard and concierge services. - Must be able to provide information regarding local...

  • Associate Member Experience

    6 months ago

    Whistler, Canada Hilton Grand Vacations Full time

    As a **Associate Member Experience** you would be responsible for: - Embraces Company's Leadership Best Practices and Mission to help our Members create the best vacations of their lives. - Provides our Members and Guests with Authentic service. - Ensures all Members and Guests are welcomed and registered to Embarc and acts as an ambassador of Embarc. -...

  • Housekeeping Associate

    4 weeks ago

    Whistler, British Columbia, Canada Travel + Leisure Co Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts.How You'll Shine:As a Housekeeper, you will support...

  • Personal Banking Associate

    5 months ago

    Whistler, Canada TD Bank Full time

    **Personal Banking Associate**: - 414859BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 4370 Lorimer Road **Employment Type** - Regular **City** - Whistler **Time Type** - Full Time **Province/State** - British Columbia **Hours** - 37.5 **Pay Details** **Department Overview** At TD Canada Trust, we are the...

  • Personal Banking Associate

    2 months ago

    Whistler, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Department Overview**: **At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and...

  • Sales Associate

    6 months ago

    Whistler, Canada Mountain Warehouse Full time

    Description *50% employee discount* employee referral incentive *leading outdoor retailer* About the role Our Sales Associates are the key people in our stores; the first point contact with our customers. You’ll be an important part of the store team! This role requires a candidate who is available to work: days, evenings, weekends and...

  • Personal Banking Associate

    3 weeks ago

    Whistler, Canada TD Bank Full time

    **Work Location**: Whistler, British Columbia, Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: $43,700 - $58,200 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer...

  • Beauty Specialist

    6 months ago

    Whistler, Canada Shoppers Drug Mart Pharmaprix Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: To maximize sales of beauty products and services sold by Shoppers Drug Mart. Looking for a part-time Sat, Sun, or Monday...

  • Sales Associate

    5 months ago

    Whistler, Canada Roots Full time

    NATURE & SCOPE Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for life. WHAT WE’RE LOOKING FOR? **To be successful, you’ll need to possess**: -...

  • Lodge Coordinator

    5 months ago

    Whistler, Canada WHISTLER PREMIER Full time

    Hello Whistler! Whistler Premier is now hiring for a Lodge Coordinator to work out of one of our lodges in Whistler. We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Lodge Coordinator would be responsible for performing all front desk related...

  • Lodge Coordinator

    5 months ago

    Whistler, Canada WHISTLER PREMIER Full time

    Hello Whistler! Whistler Premier is now hiring for a Lodge Coordinator to work out of one of our lodges in Whistler. We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Lodge Coordinator would be responsible for performing all front desk related...

  • Housekeeper

    6 months ago

    Whistler, Canada Club Wyndham Resort Full time

    **Housekeeping - Whistler Sundance Resort.** **How You’ll Shine**: - A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. - This individual will be responsible for cleaning the resort units including sleeping quarters, kitchens, bathrooms, and living rooms as well as maintaining and...

  • Food Service Associate

    2 weeks ago

    Whistler, British Columbia, Canada The Royal Taste of India Ltd. Full time

    Job Summary: We are seeking a skilled Foood Service Associate to join our team at The Royal Taste of India Ltd. As a Food Service Associate, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests. Responsibilities:Prepare and serve specialty food and beverages to customersPresent menus and...

  • Facilities Maintenance Associate

    1 week ago

    Whistler, British Columbia, Canada Team Clean Full time

    About Team CleanWe are a dynamic and growing cleaning services company seeking a skilled Facilities Maintenance Associate to join our team.Job SummaryThis is a full-time position with a competitive salary of $45,000 per year, offering 30 hours of work per week. As a Facilities Maintenance Associate, you will be responsible for ensuring the cleanliness and...