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Administrative Assistant
3 months ago
What you'll do
Responsibilities
In partnership with the Manager of Administrative Services, you will:
Develop recommendations, oversee assigned functions (e.g. accounts receivables, payables, data entries T2202s, invoicing, PCI Compliance, etc). Complete payment processing, student loan processing, create payment plans, deferrals, sponsorship coordination, invoicing, withdrawal letters, outstanding balance collections, and respond to general student account queries. Oversee the day-to-day operational workflow of the business office. Most work activities will be self-initiated within the scope of stated objectives. Decide when problems require the attention of a higher-level manager and will explain those problems and their impact and suggest possible solutions. Consult with manager when problems involve new application or interpretation of policy, requiring a clear deviation from same, or affect the professional activities of the unit. Resolve non-routine administrative problems, advise, and determine applicable policy, procedures, and requirements (e.g. recommend procedures to improve efficiency of assigned functions). Provide daily direction and guidance to other administrative support staff in the Business Office by determining work methods and procedures, provides training, staffing and equipment needs. You may serve as a member of boards/committees as a representative of the Business Office.
What you'll need
Qualifications
Qualifications and Occupational Experience:
The minimum educational qualification for this position is a post-secondary diploma in Business or Administrative Professional/Office Administration. You have a minimum of three years of recent and related occupational experience in a fast-paced, office environment. You are familiar with and comfortable using computer applications such as Microsoft Office Suite, E-mail. You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology, and you are committed to using technology in advancing your work. Experience supporting/providing service to students and prospective students would be considered an asset. Demonstrated analytical, research and problem-solving skills. Experience within finance, accounting, and/or a student services environment is an asset. Demonstrated customer service experience with ability to communicate effectively and courteously within a diverse environment. Occupational experience using PeopleSoft Student, SAP or other account management software would be considered an asset. Experience training others would be considered an asset.Relevant Skills and Knowledge:
You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism. You possess excellent interpersonal skills and are able to interact at all levels of an organization. You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction. Your superb team working skills enable you to contribute positively to a team environment. You have specific technical occupational knowledge and skill in account analysis and reconciliation, cash, and/or other records. You are known for your problem solving and critical thinking skills. You are a strong communicator. You possess excellent coordination skills specifically related to organizing and prioritizing workload. You have proven records and information management skills and abilities with a focus on data accuracy and integrity, along with a drive to create efficiencies.